Retail Sales Associate — Customer Experience Champion

Crocs; Bayan Lepas; On-site; MYR 36,000 - 48,000; Full time

Job summary

Crocs Malaysia in Bayan Lepas, Penang, is hiring a Sales Associate to deliver exceptional experiences and world-class service to our consumers each day. From educating customers about Crocs products to supporting store operations, promotions, and events, you will play a key role in helping the team achieve company goals while growing your career with a global brand.

Ideal candidates are fluent in English, with 1–2 years of retail experience, able to work rotating shifts including nights,

Qualifications

• Fluent in English; other languages a plus.
• 1–2 years of retail experience preferred.
• Basic computer skills and familiarity with POS systems.
• Willingness to work rotating shifts, including weekends and public holidays.

Responsibilities

• Deliver outstanding service to our consumers using Crocs service model.
• Assist in departments within the store including consumer service, product knowledge, and stock room management.
• Support POS operations, stock replenishment, pricing, and Promotion of loyalty programs.

Skills

Fluent English

Retail customer service

Basic computer skills

Team collaboration

Education

SPM / O Level or above

Job description

Crocs Malaysia in Bayan Lepas, Penang, is hiring a Sales Associate to deliver exceptional experiences and world-class service to our consumers each day. From educating customers about Crocs products to supporting store operations, promotions, and events, you will play a key role in helping the team achieve company goals while growing your career with a global brand.

Ideal candidates are fluent in English, with 1–2 years of retail experience, able to work rotating shifts including nights,