Retail Outlet Lead: Sales, Service & Operations

Private Advertiser; Sitiawan; On-site; MYR 28,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Maternity leave

Parental leave

Job summary

Private Advertiser is seeking a store operations associate to manage daily sales, customer service, and logistics. You will be responsible for CIS-based outlet management, executing sales strategies, and maintaining SOP compliance to ensure a smooth, profitable operation.

The role requires a pleasant personality, health, and the ability to perform physical tasks such as standing and lifting. Immediate availability is a plus and health/maternity/parental leave benefits are offered where

Qualifications

• SPM holder and above
• Pleasant personality
• Physical effort to stand and lift
• Good health
• Sales ability is a plus
• Immediate availability is a plus

Responsibilities

• Take full responsibility for day-to-day outlet operations under CIS system
• Achieve sales targets with approved strategies
• Ensure SOP adherence (10 good management criteria)
• Manage product ordering, reception, display, pricing, and returns
• Daily bank in of sales and payment reports
• Handle opening/closing, cash handling, card payments, cashiering, and clean outlet
• Provide excellent customer service, sales support, and accurate inventory reporting
• Maintain professional knowledge by attending HQ workshops
• Answer customer inquiries and resolve issues promptly
• Approach new customers and provide product information

Skills

Sales

Customer service

Cashier duties

Inventory control

Education

SPM or higher

Job description

Private Advertiser is seeking a store operations associate to manage daily sales, customer service, and logistics. You will be responsible for CIS-based outlet management, executing sales strategies, and maintaining SOP compliance to ensure a smooth, profitable operation.

The role requires a pleasant personality, health, and the ability to perform physical tasks such as standing and lifting. Immediate availability is a plus and health/maternity/parental leave benefits are offered where