Retail Operation Executive

Jins Health Group Sdn. Bhd.; Subang Jaya; On-site; MYR 39,000 - 61,000; Full time

Benefits offered by this job

Competitive compensation package

Year-end bonus

Free employee parking

Career development opportunities

Training subsidies

Job summary

Jins Health Group Sdn. Bhd. is seeking a driven Retail Operations Executive to drive store performance across outlets.

You will manage daily operations, monitor sales, execute campaigns, and ensure pricing, merchandising and customer service standards are maintained. With 1–3 years in retail, you hold a diploma or degree in business-related fields, possess strong Excel skills, and demonstrate leadership. You will travel between outlets and collaborate with marketing and warehouse teams to

Qualifications

• Diploma or Bachelor’s Degree in Business, Retail Management, Marketing, or related field.
• 1–3 years experience in retail operations or retail sales.
• Strong sales mindset with proven experience in achieving sales targets.

Responsibilities

• Ensure daily retail operations run smoothly across all assigned outlets.
• Monitor outlet sales performance and work with store teams to achieve monthly targets.
• Analyse sales reports and recommend action plans to improve sales and productivity.
• Support and execute sales campaigns, promotions, and seasonal activities.
• Conduct regular store visits to ensure SOP, merchandising, pricing, and display standards are maintained.
• Monitor stock availability, replenishment, and inventory accuracy.
• Coordinate with warehouse and purchasing to minimise out-of-stock situations.
• Coach and motivate store teams to improve sales performance.
• Prepare daily, weekly, and monthly sales performance reports.
• Coordinate with Marketing to implement promotional campaigns.

Skills

Sales mindset

Analytical skills

Leadership

Communication

Problem solving

Travel willingness

Education

Diploma or Bachelor’s Degree in Business/ Retail/ Marketing

Tools

Microsoft Excel

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Jins Health Group Sdn. Bhd. – Sunway, Selangor

We're looking for a driven and customer-focused Retail Operations Executive to help deliver outstanding store performance. If you're passionate about retail, enjoy working in a fast-paced environment, and love achieving sales targets while leading operational excellence, we'd love to have you on our team!

Job Description

Sales & Retail Operations

• Ensure daily retail operations run smoothly across all assigned outlets.

• Monitor outlet sales performance and work closely with store teams to achieve monthly sales targets.

• Analyse sales reports and recommend action plans to improve sales and productivity.

• Support and execute sales campaigns, promotions, and seasonal activities.

Store Operations

• Conduct regular store visits to ensure SOP, merchandising, pricing, and display standards are maintained.

• Monitor stock availability, replenishment, and inventory accuracy.

• Coordinate with warehouse and purchasing to minimise out-of-stock situations.

• Ensure cleanliness, visual merchandising, and customer service standards are consistently maintained.

Staff Management

• Coach and motivate store teams to improve sales performance.

• Conduct product knowledge and sales technique training.

• Monitor staff attendance, discipline, and operational compliance.

• Assist in manpower planning and outlet staffing requirements.

Sales Analysis & Reporting

• Prepare daily, weekly, and monthly sales performance reports.

• Analyse KPI and recommend strategies to improve outlet performance.

Marketing & Promotion Execution

• Coordinate with the Marketing team to implement promotional campaigns.

• Ensure POSM, promotional pricing, and campaign mechanics are executed correctly in all outlets.

• Monitor promotion effectiveness and provide post-campaign analysis.

Customer Experience

• Handle customer feedback and resolve service issues professionally.

• Maintain high customer satisfaction and encourage membership registrations and positive Google Reviews.

Job Requirements

• Diploma or Bachelor’s Degree in Business, Retail Management, Marketing, or related field.

• 1–3 years experience in retail operations or retail sales.

• Strong sales mindset with proven experience in achieving sales targets.

• Good analytical skills and proficiency in Microsoft Excel.

• Strong leadership, communication, and problem-solving skills.

• Willing to travel between outlets.

• Experience in health & wellness, FMCG, or retail chain operations is an advantage.

Why Join Us

• A supportive and positive working environment.

• Celebrate Together at our annual company dinner.

• Opportunity to grow and learn across different functions

• Career development opportunities in a growing company

• Competitive Compensation Package, including basic salary, performance bonus, and allowances.

• Rewarding Excellence with performance-based salary increments and a structured reward system.

• Hassle-Free Commuting with free employee parking.

• Year-End Bonus as a token of appreciation for your contributions.

• Continuous Learning & Development with seminar and staff training subsidies.

At JYNNS, you'll be inspired to reach your full potential and working on a range of placements while experienced mentors guide you.