Retail Operation Executive

SNACKEEZ ENTERPRISE; Kajang , Bandar Baru Bangi, Seri Kembangan; On-site; MYR 33,000 - 51,000; Full time

Benefits offered by this job

Attendance reward

Transport allowance

OT allowance

EPF & SOCSO & EIS

Annual leave

Training provided

Career development

Job summary

Childhood Holdings Sdn. Bhd. is expanding and seeking a hands-on Retail Operation Executive to support our growing network of outlets across Malaysia. This role blends field duties with HQ coordination to ensure each outlet operates to Childhood's standards.

You will visit outlets, conduct operational audits, manage stock checks, and coach frontline teams. The position offers a dynamic environment with opportunities for career growth in retail operations.

Qualifications

• Fresh graduates are encouraged to apply.
• Diploma/Degree in Business, Retail, Operations, Management or related field is an advantage.
• Willing to travel between outlets and outstation when required.
• Willing to work flexible hours, weekends and Public Holidays when operations require.
• Responsible, punctual and able to work independently.
• Good communication and problem‑solving skills.
• Comfortable working directly with frontline retail teams.
• Own transport is an advantage.

Responsibilities

• Support daily outlet operations and resolve operational issues
• Conduct regular outlet visits, operational audits and stock checks
• Ensure SOPs, cleanliness, product display and customer service standards are followed
• Monitor outlet stock orders, deliveries and inventory accuracy
• Support stock take, events, new outlet setup and manpower requirements
• Coach and support outlet leaders and frontline staff
• Follow up on operational issues and ensure corrective actions are completed
• Prepare simple operational reports and updates for management
• Approximately 80% outlet operations and 20% HQ administrative work

Skills

Communication skills

Problem-solving

Willing to travel

Independent worker

Education

Diploma/Degree in Business, Retail, Operations or related field

Job description

Childhood Holdings Sdn Bhd is expanding, and we are looking for a hands‑on Retail Operation Executive to support our growing network of outlets across Malaysia.

This is not a desk‑only position. You will work closely with our frontline teams, visit outlets regularly and help ensure every outlet operates according to Childhood's standards.

Key Responsibilities

• Support daily outlet operations and resolve operational issues


• Conduct regular outlet visits, operational audits and stock checks


• Ensure SOPs, cleanliness, product display and customer service standards are followed


• Monitor outlet stock orders, deliveries and inventory accuracy


• Support stock take, events, new outlet setup and manpower requirements


• Coach and support outlet leaders and frontline staff


• Follow up on operational issues and ensure corrective actions are completed


• Prepare simple operational reports and updates for management


• Approximately 80% outlet operations and 20% HQ administrative work

Outlet Coverage

Requirements

• Fresh graduates are encouraged to apply


• Diploma/Degree in Business, Retail, Operations, Management or related field is an advantage


• Willing to travel between outlets and outstation when required


• Willing to work flexible hours, weekends and Public Holidays when operations require


• Responsible, punctual and able to work independently


• Good communication and problem‑solving skills


• Comfortable working directly with frontline retail teams


• Own transport is an advantage

Benefits

• Attendance & Punctuality Reward


• Transport Allowance for outlet visits


• OT / Operational Shift Allowance where applicable


• EPF, SOCSO & EIS


• Annual Leave


• Training provided


• Career development and promotion opportunities

Work Base

This role is suitable for someone who wants to build a career in retail operations and gain hands‑on experience managing and supporting multiple outlets.

Your application will include the following questions:

• Are you willing to travel for this role when required?


• Are you available to work outside your usual hours when required? (eg. weekends, evenings, public holidays)


• Do you possess or have access to your own transportation?


• What's your expected monthly basic salary?


• How many years' experience do you have in the retail industry?

Childhood Holdings Sdn. Bhd. is the company behind Childhood Malaysia, a growing Malaysian nostalgic retail brand bringing childhood memories to life through traditional snacks, biscuits, toys, hot food and interactive experiences. With outlets across Malaysia, our vision is to build Childhood Memory Lane around the world. We are continuously expanding and looking for passionate people to grow together with us.

Childhood Holdings Sdn. Bhd. is the company behind Childhood Malaysia, a growing Malaysian nostalgic retail brand bringing childhood memories to life through traditional snacks, biscuits, toys, hot food and interactive experiences. With outlets across Malaysia, our vision is to build Childhood Memory Lane around the world. We are continuously expanding and looking for passionate people to grow together with us.

What can I earn as a Retail Operations Executive