Retail Leader: Sales & Store Ops Champion

Menara Maxis; Johor; On-site; MYR 45,000 - 78,000; Full time

Job summary

Menara Maxis in Johor Bahru seeks a dedicated store leader to help achieve sales and service targets while delivering a smooth customer journey. You will support daily store operations, inventory, cash handling and SOP compliance, while coaching and supervising the store team to foster a high-performance culture.

In this role you will deputise for the HoMC in their absence to ensure continuity of store management and help monitor performance metrics to drive improvements.

Responsibilities

• Assist the HoMC in executing plans to meet and exceed store sales and service targets.
• Support the management of daily store operations, including inventory, cash handling, and compliance with all SOPs.
• Assist the HoMC in coaching, motivating, and supervising the store team to foster a high-performance culture.
• Help ensure a smooth customer journey by managing traffic flow, store presentation, and resolving customer issues.
• Act as the second-in-command and deputise for the HoMC in their absence to ensure continuity of store management.
• Help monitor and report on store performance metrics to the HoMC.

Job description

Menara Maxis in Johor Bahru seeks a dedicated store leader to help achieve sales and service targets while delivering a smooth customer journey. You will support daily store operations, inventory, cash handling and SOP compliance, while coaching and supervising the store team to foster a high-performance culture.

In this role you will deputise for the HoMC in their absence to ensure continuity of store management and help monitor performance metrics to drive improvements.