Retail Floor Manager | Lead Operations & Team

Segi Fresh; Selangor; On-site; MYR 40,000 - 65,000; Full time

Job summary

Segi Fresh in Selangor is hiring for Floor Manager (FM) and Assistant Floor Manager (AFM). You will oversee daily store operations, supervise a team, and ensure smooth performance across reception, stock, pricing, and promotions.

Ideal candidates have retail experience, solid leadership, and the ability to work shifts including weekends and holidays. We offer a stable working environment and opportunities for career growth within a dynamic supermarket setting.

Qualifications

• Experience in retail or supermarket operations is an advantage.
• Basic computer knowledge.
• Leadership skills and ability to supervise a team.
• Able to work shifts, weekends and public holidays.
• Responsible, disciplined and committed.
• Career advancement opportunities.
• Stable working environment.

Responsibilities

• Oversee daily store operations and ensure smooth business performance.
• Manage receiving of goods and verify quantity and quality from suppliers.
• Monitor stock levels including low stock, OOS, near expiry and expired items.
• Conduct stock take, cycle count and stock adjustments when necessary.
• Ensure accurate price updates and proper execution of weekly/monthly promotions.
• Maintain store layout according to planogram and ensure shelves are fully stocked and organized.
• Manage cash handling processes including opening float, closing counter and bank-in procedures.
• Prepare and update daily sales and stock reports.
• Handle damaged goods, returns and disposal according to company procedures.
• Conduct regular floor walk to monitor store condition and staff performance.
• Ensure overall store cleanliness and compliance with SOP.

Skills

Leadership

Team supervision

Basic computer skills

Retail operations

Shift work

Job description

Segi Fresh in Selangor is hiring for Floor Manager (FM) and Assistant Floor Manager (AFM). You will oversee daily store operations, supervise a team, and ensure smooth performance across reception, stock, pricing, and promotions.

Ideal candidates have retail experience, solid leadership, and the ability to work shifts including weekends and holidays. We offer a stable working environment and opportunities for career growth within a dynamic supermarket setting.