Retail Field Ops & Talent Strategy Lead

Honor Technology (Malaysia) Shd Bhd

Kuala Lumpur

On-site

MYR 60,000 - 90,000

Full time

14 days+

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

HONOR Malaysia, a leading global smart devices brand, seeks a Retail Field Force Management Executive to orchestrate nationwide frontline deployment and productivity improvements. You will align Retail Operations with HR, shaping regional manpower strategies, budgets, and compensation models to optimize performance.

In this role, you will standardize store-level SOPs, monitor BA productivity, and drive cost-to-output improvements.

Qualifications

Bachelor’s degree in business, retail management, HR, or related field.
3–5+ years in retail manpower planning, sales ops, compensation design, or workforce management.

Responsibilities

Strategic Retail Manpower Deployment: formulate regional deployment strategies to ensure BA coverage in key districts.
Headcount & Budget Efficiency: maintain dual-control over headcount and budgets to maximize ROI.
Productivity Management: monitor BA productivity and manage underperformers through training or transfers.
Frontline Workflow SOPs: define and enforce daily in-store SOPs for consultants and store visits.
Compensation & Commission Design: design performance-linked compensation and per-unit commissions.
Cross-Functional Alignment: coordinate between HR and Retail Ops to enable regional non-monetary incentives and KPI alignment.