Retail Customer Experience & Sales Associate

Watsons Malaysia; Kuala Lumpur; On-site; MYR 27,000 - 38,000; Full time

Job summary

Watsons Malaysia in Kuala Lumpur is seeking a retail team member to deliver professional customer service and support daily store operations. You will help customers, handle cashier duties, and promote Watson’s VIP Member Cards while maintaining accurate stock levels.

Flexibility to work retail hours including weekends and public holidays is required. The role offers full-time or part-time opportunities and welcomes friendly individuals with strong communication and teamwork skills.

Qualifications

• Pleasant personality and good communication skills.
• Must possess PMR/SPM/A-Level or equivalent.
• Good interpersonal & follow-up skills, adaptable and result oriented.
• Able to work retail hours including weekends and public holidays.

Responsibilities

• Provide professional service to customers.
• Coordinate stock levels.
• Apply correct selling techniques to achieve sales targets.
• Perform cashier functions and promote Watson’s VIP Member Cards.
• Maintain procedures and methods according to Operations Standards.
• Undertakes other tasks as required by superiors.

Skills

Customer service

Communication skills

Teamwork

Education

PMR/SPM/A-Level

Job description

Watsons Malaysia in Kuala Lumpur is seeking a retail team member to deliver professional customer service and support daily store operations. You will help customers, handle cashier duties, and promote Watson’s VIP Member Cards while maintaining accurate stock levels.

Flexibility to work retail hours including weekends and public holidays is required. The role offers full-time or part-time opportunities and welcomes friendly individuals with strong communication and teamwork skills.