Retail Sales & Customer Experience Associate

Watsons Malaysia; Kuala Lumpur; On-site; MYR 20,000 - 29,000; Full time

Job summary

Watsons Malaysia in Kuala Lumpur is seeking retail staff to provide professional customer service, manage stock, and drive sales. The role includes cashier duties and promoting the Watson’s VIP VIP Member Cards, while maintaining standard operating procedures across shifts.

Candidates should have a pleasant personality, strong communication, and the ability to work retail hours including weekends and public holidays. Both full-time and part-time positions are available.

Qualifications

• Pleasant personality and good communication skills.
• Must possess PMR/PT3/SPM/STPM/A Level/Pre-U or professional certificate.
• Good interpersonal and follow-up skills; adaptable and results oriented.
• Able to work retail hours including weekends and public holidays.
• Full/Part-Time positions available.

Responsibilities

• Provide professional service to customers.
• Coordinate stock levels.
• Ensure correct selling techniques to achieve sales targets.
• Perform cashier duties and promote VIP Member Cards.
• Maintain procedures according to Operations Standards.
• Undertakes other tasks as required by superiors.

Skills

Customer service

Cashier skills

Stock management

Sales techniques

VIP program knowledge

Education

PMR/PT3/SPM/STPM/A Level/Pre-U

Professional Certificate in any field

Job description

Watsons Malaysia in Kuala Lumpur is seeking retail staff to provide professional customer service, manage stock, and drive sales. The role includes cashier duties and promoting the Watson’s VIP VIP Member Cards, while maintaining standard operating procedures across shifts.

Candidates should have a pleasant personality, strong communication, and the ability to work retail hours including weekends and public holidays. Both full-time and part-time positions are available.