Retail Customer Experience Associate & Sales Specialist

Watsons Malaysia; Selangor; On-site; MYR 22,000 - 31,000; Full time

Job summary

Watsons Malaysia in Selangor is looking for a Retail Associate to deliver professional customer service, manage stock levels and drive sales through effective selling techniques. The role includes cashier duties and promoting Watson’s VIP Member Cards.

Candidates must be flexible with retail hours, including weekends and public holidays; both full-time and part-time positions are available. Friendly and communicative applicants will thrive in this role.

Qualifications

• Excellent customer service and communication skills are essential.
• Strong interpersonal skills and follow-up ability are required.
• Able to work in a retail environment with targets and promotions.

Responsibilities

• Provide professional service to customers.
• Coordinate stock levels to ensure product availability.
• Apply correct selling techniques to achieve sales targets.
• Perform cashier functions and promote Watson’s VIP Member Cards.
• Maintain procedures and methods according to Operations Standards.
• Undertake other tasks as required by superiors.

Skills

Customer service

Communication

Interpersonal skills

Sales orientation

Education

PMR/PT3/SPM/STPM/A Level/Pre-U

Professional Certificate in any field

Job description

Watsons Malaysia in Selangor is looking for a Retail Associate to deliver professional customer service, manage stock levels and drive sales through effective selling techniques. The role includes cashier duties and promoting Watson’s VIP Member Cards.

Candidates must be flexible with retail hours, including weekends and public holidays; both full-time and part-time positions are available. Friendly and communicative applicants will thrive in this role.