SMB Solutions Pro: Retail Tech & Growth

Apple, Inc.; Selangor; On-site; MYR 42,000 - 64,000; Full time

Job summary

Apple Malaysia is seeking a Business Pro to grow relationships with high-potential business customers and help them succeed with Apple solutions. You will identify opportunities, educate customers on Apple products, and mentor the team on business customer needs while partnering with leadership to drive account engagement and performance.

This role emphasizes inclusion, collaboration, and delivering an only-at-Apple experience to business clients in the local market.

Qualifications

• Experience in retail or sales.
• Extensive business solutions experience with Apple products.
• Proficient in the local language, both written and spoken.

Responsibilities

• Establish and engage business customers by showcasing our technology.
• Provide excellent customer service to Apple Retail Business customers by understanding needs and presenting products/services.
• Strategize, plan, and forecast business performance using CRM and other tools.
• Collaborate with leadership to transition accounts in line with engagement strategy to create a seamless customer experience.

Skills

Retail experience

Sales experience

Business solutions knowledge

Proficient in local language

Tools

CRM software

Job description

Apple Malaysia is seeking a Business Pro to grow relationships with high-potential business customers and help them succeed with Apple solutions. You will identify opportunities, educate customers on Apple products, and mentor the team on business customer needs while partnering with leadership to drive account engagement and performance.

This role emphasizes inclusion, collaboration, and delivering an only-at-Apple experience to business clients in the local market.