Retail Branch Supervisor Penang

Ban Hin Bee Sdn Bhd; Penang; On-site; MYR 48,000 - 64,000; Full time

Benefits offered by this job

Competitive salary & performance bonus

Comprehensive medical and insurance

Career development opportunities

Positive collaborative team culture

Birthday leave

Job summary

Ban Hin Bee Sdn Bhd is seeking a Branch Supervisor in Penang to lead the sales and support team in daily retail operations. You will oversee stock displays, ensure store presentation, and drive sales to meet branch targets while delivering professional customer service.

Proficiency in Excel and basic POS systems is required. The role calls for strong leadership, excellent communication, and the ability to work weekends or public holidays.

Qualifications

• Retail management experience
• Strong leadership and communication
• Customer service excellence
• Willing to work weekends/public holidays

Responsibilities

• Supervise and lead the sales and support team in daily retail operations
• Monitor stock display, cleanliness, and overall store appearance according to company standards
• Drive sales performance to meet or exceed branch targets
• Handle customer inquiries, complaints, and service issues professionally
• Monitor staff performance and provide coaching
• Strong leadership and communication skills
• Sales-oriented with good product knowledge and customer handling ability
• Organized, responsible, and able to work under pressure
• Proficient in Microsoft Excel and basic POS systems
• Willing to work on weekends, public holidays

Tools

Microsoft Excel

Job description

What we offer

At Ban Hin Bee, we are committed to providing a rewarding and supportive work environment for our employees. As a Branch Supervisor, you can expect:

• Competitive salary and performance-based bonus opportunities


• Comprehensive medical and insurance benefits


• Opportunities for career development and progression


• A positive and collaborative team culture


• Birthday Leave to celebrate your significant and special moments

Job Responsibilities

• Supervise and lead the sales and support team in daily retail operations


• Monitor stock display, cleanliness, and overall store appearance according to company standards


• Drive sales performance to meet or exceed branch targets


• Handle customer inquiries, complaints, and service issues professionally


• Monitor staff performance and provide coaching


• Strong leadership and communication skills.


• Sales-oriented with good product knowledge and customer handling ability.


• Organized, responsible, and able to work under pressure.


• Proficient in Microsoft Excel and basic POS systems.


• ***Willing to work on weekends, public holidays

Ban Hin Bee Sdn Bhd (26223-D) started with an ambitious man - Mr. Jimmy Yeoh at the year of 1961, as a family‑run bicycle shop selling car stereo and accessories to selling black & white televisions and radios.

The Company was subsequently incorporated in 1976 and expanded to double shop lots selling a full range of electrical & electronics appliances. The team grew at wonderful pace under the leadership of Mr. Jimmy Yeoh, a strong bond and trust was created with all local consumers and stakeholders throughout the time. Quality products and customer satisfaction are the core value which drives the brand.

Ban Hin Bee Sdn Bhd (26223-D) started with an ambitious man - Mr. Jimmy Yeoh at the year of 1961, as a family‑run bicycle shop selling car stereo and accessories to selling black & white televisions and radios.

The Company was subsequently incorporated in 1976 and expanded to double shop lots selling a full range of electrical & electronics appliances. The team grew at wonderful pace under the leadership of Mr. Jimmy Yeoh, a strong bond and trust was created with all local consumers and stakeholders throughout the time. Quality products and customer satisfaction are the core value which drives the brand.