Retail Associate, Home Furnishings & Solutions

Ikano-Retail; Kuching; On-site; MYR 27,000 - 42,000; Full time

Job summary

IKEA Kuching is seeking a Commercial Associate to welcome customers and provide product recommendations and home furnishing solutions, helping them find items that fit their needs.

You will promote IKEA products, maintain displays and pricing, support merchandising, and encourage online and in-store shopping, with duties across stock, cashiering, and daily operations in a fast-paced retail environment.

Qualifications

• Passion for customer service and retail.
• Friendly, approachable, and confident in interacting with people.
• Interest in home furnishing and creating great customer experiences.
• Team player with a positive attitude and willingness to learn.
• Able to work in a fast-paced environment and adapt to different tasks.
• Local Malaysian are encouraged to apply.
• Above 18 years old.

Responsibilities

• Welcome and assist customers with product recommendations and home furnishing solutions.
• Actively promote and sell IKEA products and services.
• Maintain attractive product displays, accurate pricing, and good product availability.
• Support store merchandising and visual presentation to keep the store inspiring and easy to shop.
• Promote online and in-store shopping solutions that make shopping convenient for customers.
• Support cashiering and customer service activities when needed.
• Help maintain stock accuracy, store readiness, and safety standards.
• Use digital tools and systems to support daily operations.
• As part of IKEA Kuching's flexible operating model, you may also support other areas such as Customer Relations, Fulfilment, and IKEA Food based on business needs.

Skills

Customer service

Retail

Team player

Flexible

Job description

IKEA Kuching is seeking a Commercial Associate to welcome customers and provide product recommendations and home furnishing solutions, helping them find items that fit their needs.

You will promote IKEA products, maintain displays and pricing, support merchandising, and encourage online and in-store shopping, with duties across stock, cashiering, and daily operations in a fast-paced retail environment.