Customer-Driven Sales Associate – Home Furnishings

Ikano-Retail; Putrajaya; On-site; MYR 20,000 - 27,000; Full time

Job summary

IKEA Malaysia Putrajaya is seeking a customer-focused sales team member to understand needs and offer the best home furnishing solutions. You will keep your area clean, priced, stocked and aligned with IKEA merchandising standards to ensure a positive shopping experience.

You will share knowledge of the IKEA product range with customers and colleagues, actively promote available services, and help maximize sales while maintaining profitability by focusing on top selling products.

Qualifications

• Proven ability to actively sell by engaging visitors and customers.
• Ability to create satisfied customers through friendly service.
• Confident when approaching and talking to people in a polite manner.
• Enthusiastic and able to work with others in a team.
• Organize own work and manage time efficiently.

Responsibilities

• Actively approach customers who require additional help and identify their needs by asking the right questions.
• Advise customers on the best solutions for their homes to exceed their expectations.
• Keep area clean, tidy, priced and fully stocked, and maintain IKEA merchandising standards.
• Share knowledge of IKEA product range with customers and colleagues.
• Offer all services available in the IKEA store to help customers make informed choices.
• Maximize sales while maintaining profitability by focusing on topselling products.
• Handle cashiering and stock replenishment.

Skills

Active selling

Customer service

Approaching people confidently

Teamwork

Time management

Job description

IKEA Malaysia Putrajaya is seeking a customer-focused sales team member to understand needs and offer the best home furnishing solutions. You will keep your area clean, priced, stocked and aligned with IKEA merchandising standards to ensure a positive shopping experience.

You will share knowledge of the IKEA product range with customers and colleagues, actively promote available services, and help maximize sales while maintaining profitability by focusing on top selling products.