Retail Commercial Associate — Elevate Home Shopping

IKEA; Kuching; On-site; MYR 28,000 - 45,000; Full time

Job summary

IKEA Kuching is seeking a Commercial Associate to help customers find home furnishing solutions and provide confident product recommendations, creating a welcoming shopping experience for all. You will assist shoppers in selecting items that fit their homes and needs.

Join a flexible, team‑oriented store where you promote IKEA products, maintain attractive displays, support online and in‑store shopping, and help with cashiering, stock accuracy and safety.

Qualifications

• Experience in customer service or retail environments.
• Strong communication and interpersonal skills.
• Ability to upsell and suggest product solutions.
• Comfort working in a fast-paced store and rotating shifts.

Responsibilities

• Welcome and assist customers with product recommendations.
• Actively promote IKEA products and services.
• Maintain attractive product displays and accurate pricing.
• Support store merchandising and visual presentation.
• Promote online and in-store shopping solutions.
• Assist cashiering and customer service activities when needed.
• Help maintain stock accuracy, store readiness and safety standards.
• Use digital tools to support daily operations.

Skills

Customer service

Retail sales

Team player

Fast-paced environment

Job description

IKEA Kuching is seeking a Commercial Associate to help customers find home furnishing solutions and provide confident product recommendations, creating a welcoming shopping experience for all. You will assist shoppers in selecting items that fit their homes and needs.

Join a flexible, team‑oriented store where you promote IKEA products, maintain attractive displays, support online and in‑store shopping, and help with cashiering, stock accuracy and safety.