Sales Associate, IKEA Damansara

Ikano Bank AB; Petaling Jaya; On-site; MYR 17,000 - 28,000; Part time

Job summary

IKEA Malaysia is seeking a part-time customer service associate to help customers, understand their needs, and recommend suitable home furnishings. You will engage with shoppers across channels, keep shelves well-stocked, and share product knowledge to boost satisfaction and sales.

The role requires weekend availability, a customer-focused mindset, and the ability to work in a fast-paced retail environment. This is a long-term opportunity at a prominent home-furnishings retailer.

Qualifications

• Open to local candidates (Malaysian citizens).
• Willing to work shifts, including weekends and pubic holidays.
• Long-term part-time role (more than 3 months).
• Confident in approaching and speaking with customers.
• Customer-focused, business-minded, and results-driven.

Responsibilities

• Support customers by offering help and guidance when needed.
• Understand customers’ needs and recommend the best solutions for their homes.
• Use different IKEA sales and communication channels to serve customers effectively.
• Maintain a clean, organised, and fully stocked sales area.
• Learn about IKEA products and confidently share product knowledge with customers and coworkers.
• Understand store and department goals and contribute to achieving them.
• Drive sales by promoting top-selling and priority products while supporting store profitability.

Skills

Malaysian citizen

Customer service

Retail experience

Communication skills

Weekend availability

Detail-oriented

Job description

IKEA is the world’s largest home furnishing retailer with 460 stores across more than 60 countries. IKEA Malaysia is part of Ikano Retail, one of 12 IKEA franchisees and the only one owned by the family of Ingvar Kamprad, who founded IKEA in 1943.

IKEA Malaysia creates a better everyday life by offering a wide range of well-designed, functional home furnishing products at prices so low, that as many people as possible can afford them. Ikano Handel Sdn. Bhd. owns and operates four omnichannel stores in Malaysia, including IKEA Damansara, IKEA Cheras, IKEA Tebrau and IKEA Batu Kawan. To learn more, visit IKEA.my

Job Description

• Support customers by offering help and guidance when needed.
• Understand customers’ needs and recommend the best solutions for their homes.
• Use different IKEA sales and communication channels to serve customers effectively.
• Maintain a clean, organised, well-priced, and fully stocked sales area.
• Learn about IKEA products and confidently share product knowledge with customers and coworkers.
• Understand store and department goals and contribute to achieving them.
• Drive sales by promoting top-selling and priority products while supporting store profitability.

Qualifications

• Open to local candidates- Malaysian citizens
• Willing to work shifts, including weekends and public holidays.
• Looking for a long-term part-time role (more than 3 months).
• Confident in approaching and speaking with customers.
• Customer-focused, business-minded, and results-driven.
• Experience in a customer service or retail environment is an advantage.
• Interested in people’s everyday life at home and home furnishing.
• Well-disciplined, detail-oriented, and able to work in a fast-paced retail environment.

Additional Information

Important Note: You are invited to theLife at Home journey with IKEA. Kindly note that your job application will prioritized when you complete the assignment.