Sales Associate, IKEA Damansara

IKEA Gruppe; Petaling Jaya; On-site; Confidential; Part time

Job summary

IKEA Malaysia is hiring a part-time Customer Service Assistant in Petaling Jaya to help customers, understand needs, and guide them to the right solutions.

You will maintain a clean, well-stocked sales area, share product knowledge, and contribute to store goals while promoting top products. Open to local candidates and willing to work weekends for a long-term role.

Qualifications

• Open to local candidates- Malaysian citizens.
• Willing to work shifts, including weekends and public holidays.
• Long-term part-time role (more than 3 months).
• Good communication skills.
• Confident in approaching and speaking with customers.

Responsibilities

• Support customers by offering help and guidance when needed.
• Understand customers' needs and recommend the best solutions for their homes.
• Use different IKEA sales and communication channels to serve customers effectively.
• Maintain a clean, organised, well-priced, and fully stocked sales area.
• Learn about IKEA products and confidently share product knowledge with customers and coworkers.
• Understand store and department goals and contribute to achieving them.
• Drive sales by promoting top-selling and priority products while supporting store profitability.

Skills

Communication skills

Customer focus

Weekend work

Detail-oriented

Fast-paced environment

Education

High school diploma or equivalent

Job description

Company description

IKEA is the world's largest home furnishing retailer with 460 stores across more than 60 countries. IKEA Malaysia is part of Ikano Retail, one of 12 IKEA franchisees and the only one owned by the family of Ingvar Kamprad, who founded IKEA in 1943.

IKEA Malaysia creates a better everyday life by offering a wide range of well-designed, functional home furnishing products at prices so low, that as many people as possible can afford them. Ikano Handel Sdn. Bhd. owns and operates four omnichannel stores in Malaysia, including IKEA Damansara, IKEA Cheras, IKEA Tebrau and IKEA Batu Kawan. To learn more, IKEA.my.

Job description

• Support customers by offering help and guidance when needed.
• Understand customers' needs and recommend the best solutions for their homes.
• Use different IKEA sales and communication channels to serve customers effectively.
• Maintain a clean, organised, well-priced, and fully stocked sales area.
• Learn about IKEA products and confidently share product knowledge with customers and coworkers.
• Understand store and department goals and contribute to achieving them.
• Drive sales by promoting top-selling and priority products while supporting store profitability.

Qualification

• Open to local candidates- Malaysian citizens
• Willing to work shifts, including weekends and public holidays.
• Looking for a long-term part-time role (more than 3 months).
• Good communication skills.
• Confident in approaching and speaking with customers.
• Customer-focused, business-minded, and results-driven.
• Experience in a customer service or retail environment is an advantage.
• Interested in people's everyday life at home and home furnishing.
• Well-disciplined, detail-oriented, and able to work in a fast-paced retail environment.

More Information

Important Note: You are invited to the Life at Home journey with IKEA.