Retail Associate (Central i-City and One Utama)

Bonia Corporation Berhad; Kuala Lumpur; On-site; MYR 36,000 - 43,000; Full time

Job summary

Bonia Corporation Berhad is seeking a Retail Sales Associate for Central i-City and One Utama, Malaysia. You will deliver a personalized shopping experience, identify customer needs, and promote BONIA's bags, accessories, and lifestyle ranges.

You will maintain product knowledge, achieve personal and boutique sales targets, and contribute to engaging content like TikTok live selling to boost revenue. This role emphasizes customer-centric service and teamwork.

Responsibilities

• Create an experience for customers to determine customers’ needs, tailoring the service approach to the individual needs of a customer.
• Proactively enhance the customer experience by seeking ways to add value in order to ensure customer satisfaction, and create customer loyalty by staging future visits.
• Maintain knowledge of Boutique and personal sales targets, working towards all objectives set.
• Create engaging TikTok contents and/or including TikTok live selling to promote the brand, products and boost boutique's revenue and achieve personal target.
• Maintain an up-to-date knowledge of all company product and technical information.
• Demonstrate integrity, honesty, and knowledge to practice the company culture, values, and mission.
• Uphold a positive working environment that encourages diversity, mutual respect and teamwork and is free of discrimination and harassment.
• Practice a customer-centric mindset to ensure the highest level of customer experience and proactively handle customer-related situations according to company philosophy and standards.

Job description

Retail Associate (Central i-City and One Utama)

Potential Monthly Income: RM3.5K++ = Basic Salary + Commission + Incentive

Responsibilities:

Service and Selling

Create an experience for customers to determine customers’ needs, tailoring the service approach to the individual needs of a customer.

Proactively enhance the customer experience by seeking ways to add value in order to ensure customer satisfaction, and create customer loyalty by staging future visits.

Maintain knowledge of Boutique and personal sales targets, working towards all objectives set.

Create engaging TikTok contents and/or including TikTok live selling to promote the brand, products and boost boutique's revenue and achieve personal target.

Maintain an up-to-date knowledge of all company product and technical information.

Store Environment

Demonstrate integrity, honesty, and knowledge to practice the company culture, values, and mission.

Uphold a positive working environment that encourages diversity, mutual respect and teamwork and is free of discrimination and harassment.

Practice a customer-centric mindset to ensure the highest level of customer experience and proactively handle customer-related situations according to company philosophy and standards.

Founded in 1974, BONIA is a lifestyle brand that creates both timeless and reimagined classics. With a growing collection of bags, accessories, footwear, watches, eyewear and lifestyle ranges, each creation is crafted to be beloved – and to stand the test of time as a companion for life. With a vision rooted in craftsmanship and individuality, BONIA aims to build collections that inspire self-expression and exploration.

1) The Making Of A Masterpiece - Crystal Venice: https://www.youtube.com/watch?v=3OexQBAWsOo

Founded in 1974, BONIA is a lifestyle brand that creates both timeless and reimagined classics. With a growing collection of bags, accessories, footwear, watches, eyewear and lifestyle ranges, each creation is crafted to be beloved – and to stand the test of time as a companion for life. With a vision rooted in craftsmanship and individuality, BONIA aims to build collections that inspire self-expression and exploration.

1) The Making Of A Masterpiece - Crystal Venice: https://www.youtube.com/watch?v=3OexQBAWsOo

What can I earn as a Retail Sales Associate