Retail Associate (KLCC)

Bonia Corporation Berhad; Kuala Lumpur; On-site; MYR 39,000 - 58,000; Full time

Benefits offered by this job

Staff discount

Job summary

Bonia Corporation Berhad is seeking a Retail Sales Associate in Kuala Lumpur to deliver a superior customer experience and drive boutique performance. You will tailor service to individual needs, maintain up-to-date product knowledge, and support sales targets.

The role includes creating engaging TikTok content and live selling opportunities to promote BONIA offerings. Join a brand with a long-standing heritage, founded in 1974, focused on craftsmanship, individuality, and customer-centric

Qualifications

• Experience in delivering customer-focused service in fashion/retail.
• Ability to upsell and meet personal sales targets.
• Familiarity with social media content creation is a plus.

Responsibilities

• Create an experience for customers to determine needs and tailor the service approach.
• Proactively enhance customer experience and build customer loyalty.
• Maintain knowledge of boutique products and personal sales targets.
• Create engaging TikTok content and/or TikTok live selling to promote the brand.
• Maintain up-to-date knowledge of all company products and information.
• Demonstrate integrity and align with company culture and values.
• Foster a positive, inclusive work environment free of harassment.

Skills

Customer service

Retail sales

Upselling

TikTok content

Tools

TikTok

Job description

Potential Monthly Income: RM3.5K++ = Basic Salary + Commission + Incentive

Responsibilities

Service and Selling

Create an experience for customers to determine customers’ needs, tailoring the service approach to the individual needs of a customer.

Proactively enhance the customer experience by seeking ways to add value in order to ensure customer satisfaction, and create customer loyalty by staging future visits.

Maintain knowledge of Boutique and personal sales targets, working towards all objectives set.

Create engaging TikTok contents and/or including TikTok live selling to promote the brand, products and boost boutique's revenue and achieve personal target.

Maintain an up-to-date knowledge of all company product and technical information.

Store Environment

Demonstrate integrity, honesty, and knowledge to practice the company culture, values, and mission.

Uphold a positive working environment that encourages diversity, mutual respect and teamwork and is free of discrimination and harassment.

Practice a customer-centric mindset to ensure the highest level of customer experience and proactively handle customer-related situations according to company philosophy and standards.

Founded in 1974, BONIA is a lifestyle brand that creates both timeless and reimagined classics. With a growing collection of bags, accessories, footwear, watches, eyewear and lifestyle ranges, each creation is crafted to be beloved – and to stand the test of time as a companion for life. With a vision rooted in craftsmanship and individuality, BONIA aims to build collections that inspire self-expression and exploration.

1) The Making Of A Masterpiece - Crystal Venice: https://www.youtube.com/watch?v=3OexQBAWsOo

Founded in 1974, BONIA is a lifestyle brand that creates both timeless and reimagined classics. With a growing collection of bags, accessories, footwear, watches, eyewear and lifestyle ranges, each creation is crafted to be beloved – and to stand the test of time as a companion for life. With a vision rooted in craftsmanship and individuality, BONIA aims to build collections that inspire self-expression and exploration.

1) The Making Of A Masterpiece - Crystal Venice: https://www.youtube.com/watch?v=3OexQBAWsOo

What can I earn as a Retail Sales Associate