Retail Assistant Supervisor: Lead Sales & Team

AS Watson Group; Selangor; On-site; MYR 27,900 - 39,060; Full time

Job summary

A leading retail company in Malaysia seeks a motivated individual to assist the store manager with staff management and training. Responsibilities include developing sales strategies, generating necessary reports, and providing excellent customer service. Candidates should possess good communication skills and relevant educational qualifications. This position offers both full-time and part-time opportunities, requiring adaptability to retail hours, including weekends.

Qualifications

• Pleasant personality and good communication skills are required.
• Candidate must have basic education qualifications.
• Ability to work retail hours, including weekends and public holidays.

Responsibilities

• Assist store manager in managing staff duty roster and welfare.
• Motivate and train staff on policies and customer service.
• Develop strategies to meet sales targets.
• Generate reports on staff turnover and sales.
• Provide professional services to customers.

Skills

Communication skills

Interpersonal skills

Adaptability

Customer service

Sales skills

Education

SPM / STPM / A Level / Pre-U

Professional Certificate

Job description

Responsibilities:

• Assist store manager in hiring & managing staffs' duty roster, leave, welfare, disciplinary issues.
• Motivate & train staffs on company's policy, SOP, customer service & selling skills.
• Come up with strategy to achieve sales target.
• Generate & provide necessary reports as required (staff turnover, sales, inventory level, etc).
• Provide professional services to customers.

Education & Experience:

• Possess pleasant personality and good communication skills.
• Candidate must possess at least a SPM /STPM/"A" Level/Pre-U, Professional Certificate in any field.
• Good interpersonal & follow-up skill, adaptable and result oriented.
• Able to work retail hours (includes weekends and public holidays).
• Full/ Part-Time positions available.