Retail Assistant Store Manager | 5 working days per week

Glory HR Solutions; Shah Alam; On-site; MYR 45,000 - 78,000; Full time

Benefits offered by this job

Commission

Performance bonus

Yearly increment

Staff purchase

Health insurance

Maternity leave

Opportunities for promotion

Parental leave

Vision insurance

Job summary

Glory HR Solutions is seeking a Retail Assistant Store Manager for a major sporting goods retailer in Shah Alam, Malaysia. You will support the Store Manager in driving store performance, achieving sales targets, and delivering an exceptional shopping experience.

Responsibilities include leading the sales team, ensuring excellent customer service, managing inventory, scheduling, and compliance with policies.

Qualifications

• 1–3 years retail experience with at least 1 year in a supervisory role.
• Experience in sports, footwear, fashion, lifestyle, or specialty retail is a plus.
• Strong leadership, communication, and interpersonal skills.
• Willing to work weekends, public holidays, and rotating shifts.

Responsibilities

• Assist Store Manager in overseeing daily store operations.
• Lead and supervise sales team to meet monthly sales and KPI targets.
• Deliver excellent customer service and resolve inquiries or complaints.
• Support staff training, coaching, and performance monitoring.
• Ensure store cleanliness and visual merchandising standards.
• Monitor inventory levels, stock replenishment, and accuracy.
• Assist staff scheduling and manpower planning.
• Handle cashiering, opening/closing, and cash management.
• Ensure compliance with policies, procedures, and safety standards.

Skills

Leadership

Sales

Customer service

Communication

Education

Diploma or equivalent in Retail/Business

Job description

Retail Assistant Store Manager | 5 working days per week

A MNC retailer is seeking an Assistant Store Manager to support the Store Manager in driving store performance, achieving sales targets, and creating an exceptional shopping experience for the customers.

Key Responsibilities

• Assist the Store Manager in overseeing the daily operations of the retail store.
• Lead and supervise the sales team to achieve monthly sales and KPI targets.
• Deliver excellent customer service and resolve customer enquiries or complaints professionally.
• Support staff training, coaching, and performance monitoring.
• Ensure the store is clean, organized, and complies with visual merchandising standards.
• Monitor inventory levels, stock replenishment, and stock accuracy.
• Assist in staff scheduling and daily manpower planning.
• Handle cashiering, store opening and closing, and cash management when required.
• Ensure compliance with company policies, operational procedures, and safety standards.

Requirements

• Minimum 1-3 years of experience in retail, with at least 1 year in a supervisory, team leader, or senior sales role.
• Experience in sports, footwear, fashion, lifestyle, or specialty retail is an added advantage.
• Strong leadership, communication, and interpersonal skills.
• Sales-driven with a customer-first mindset.
• Responsible, proactive, and able to work independently.
• Willing to work on weekends, public holidays, and rotating shifts.
• Commission
• Performance bonus
• Yearly increment
• Staff purchase
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Vision insurance