Retail Assistant Store Manager

Maxis Broadband Sdn Bhd; Subang Jaya; On-site; MYR 42,000 - 78,000; Full time

Benefits offered by this job

Medical

Education support

Loans

Dental

Phone allowance

Mobile subsidies

Job summary

Maxis Broadband Sdn Bhd in Malaysia invites applications for a Retail Store Manager. You will lead store operations, drive sales and service targets, supervise the store team, manage inventory, cash handling, and ensure SOP compliance.

The role offers hands-on leadership, delivering a smooth customer journey, coaching staff, and reporting performance metrics. Maxis values diversity and rewards capability and performance.

Responsibilities

• Assist the HoMC in executing plans to meet and exceed store sales and service targets.
• Support the management of daily store operations, including inventory, cash handling, and compliance with all SOPs.
• Assist the HoMC in coaching, motivating, and supervising the store team to foster a high-performance culture.
• Help ensure a smooth customer journey by managing traffic flow, store presentation, and resolving customer issues.
• Act as the second-in-command and deputise for the HoMC in their absence to ensure continuity of store management.
• Help monitor and report on store performance metrics to the HoMC.

Job description

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

Principal Accountabilities:

• 1. Assist the HoMC in executing plans to meet and exceed store sales and service targets.
• 2. Support the management of daily store operations, including inventory, cash handling, and compliance with all SOPs.
• 3. Assist the HoMC in coaching, motivating, and supervising the store team to foster a high-performance culture.
• 4. Help ensure a smooth customer journey by managing traffic flow, store presentation, and resolving customer issues.
• 5. Act as the second-in-command and deputise for the HoMC in their absence to ensure continuity of store management.
• 6. Help monitor and report on store performance metrics to the HoMC.

What’s next?

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Telecommunications & Internet Service Providers 1,001-5,000 employees

We are the leading integrated telco in Malaysia, connecting people and businesses to a world of possibilities. Tomorrow Begins Today as we make aspiration achievable today with reliable connectivity and simple experiences.

We deeply believe that the key element to our success has always been our people. To realize our shared vision to become Malaysia's leading integrated telco, we have embedded the language of commitment, performance and possibilities to embody our culture values.

We embrace an innovative and digital-first mindset which our people thrive on, helping them realise their potential and contribute their unique skills to create amazing products and services for our customers.

We are the leading integrated telco in Malaysia, connecting people and businesses to a world of possibilities. Tomorrow Begins Today as we make aspiration achievable today with reliable connectivity and simple experiences.

We deeply believe that the key element to our success has always been our people. To realize our shared vision to become Malaysia's leading integrated telco, we have embedded the language of commitment, performance and possibilities to embody our culture values.

We embrace an innovative and digital-first mindset which our people thrive on, helping them realise their potential and contribute their unique skills to create amazing products and services for our customers.

Perks and benefits

• Medical Education support Loans Dental Phone Bill Allowance, Mobile Phone Subsidy, Additi

What can I earn as a Retail Store Manager