Retail Assistant

BilaBila Mart; Shah Alam; On-site; MYR 20,000 - 31,000; Full time

Benefits offered by this job

Tardiness allowance

OT bonus

Sales incentive

Free hostel

Uniform and parking

EPF & SOCSO

Career advancement

Insurance

Team building

Job summary

BilaBila Mart in Shah Alam is hiring entry-level retail staff. You will deliver friendly customer service, handle queries, process payments, and help keep shelves tidy and well-stocked. Training is provided for POS use and product knowledge.

The role suits fresh graduates with SPM, strong English and Bahasa Malaysia, and a team-oriented, proactive attitude. Housing and other benefits may apply depending on location and role.

Qualifications

• Fresh graduates welcome and SPM minimum.
• Proficient in English and Bahasa Malaysia.
• Team player with fast learning ability.
• Friendly, customer oriented and neat.

Responsibilities

• Provide excellent customer service.
• Handle customer queries and complaints professionally.
• Assist in stock replenishment and merchandise display.
• Keep store clean and organized at all times.
• Process customer payments using POS system.
• Support store manager to maximize sales.

Skills

Customer service

English proficiency

Bahasa Malaysia proficiency

Teamwork

Fast learner

Attention to cleanliness

Education

SPM or equivalent

Tools

POS system

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Can speak and write in English and Bahasa Malaysia

Willing to learn and work as a team

Friendly, customer oriented and willing to go the extra mile for our 'kawans'!

Strong and healthy

Neat and tidy

Requirement

• Fresh Graduates are welcome to apply
• Minimum of SPM
• Can speak and write in English and Bahasa Malaysia
• Willing to learn and work as a team
• Fast worker
• Friendly, customer oriented and willing to go the extra mile for our 'kawans'!
• Strong and healthy
• Neat and tidy

Responsibility

• Provide good customer service. (Khidmat pelanggan yang bagus.)
• Address and resolve customer complaints in a professional manner. (Address and resolve customer complaints in a professional manner.)
• Be passionate and interested about the products we sell. (Bersemangat dan berminat dengan produk yang kami jual.)
• Have to be quick on your feet and quick thinking! (Kena cepat beriaksi dan cepat berfikir!)
• Assist in day-to-day restocking and constant quality assurance. (Membantu merchandise, penuhkan rak dan jaminan kualiti yang berterusan.)
• Keep the store clean and tidy at all times. (Pastikan kedai bersih dan kemas sepanjang masa.)
• Pay attention to buying patterns and be able to assist store manager in maximizing sales. (Beri perhatian kepada corak pembelian dan dapat membantu pengurus kedai dalam memaksimumkan jualan.)
• Processing customer payments using the shops Point of Sale (POS) system. (Memproses pembayaran pelanggan menggunakan sistem Point of Sale (POS) kedai.)

Benefits

• On top of basic, you also get RM200 (Tardiness allowance) + OT (about RM100 - 300/month) + Sales incentive (about RM100 - 300)
• You also get FREE hostel (Just pay utility bill)
• Free uniform and parking*
• EPF and SOCSO deduction
• Career advancement (Internal recruiting for HQ positions)
• Insurance*
• Team Building