Restaurant Operations & Guest Experience Lead

Bottega Mediterranea Sdn Bhd; Selangor; On-site; MYR 67,000 - 100,000; Full time

Benefits offered by this job

Competitive salary based on experience

Annual leave & statutory benefits

Other employee benefits

Job summary

Bottega Mediterranea Sdn Bhd in Selangor is seeking passionate individuals to join our non-halal Italian F&B team, focusing on smooth daily operations and outstanding guest service. The role involves supporting the Restaurant Manager, supervising staff, achieving sales targets, controlling costs, upholding service standards, coordinating with kitchen and beverage teams, and maintaining hygiene and safety.

Candidates should have 3–5 years in restaurant operations, with 1–2 years in a supervisory

Qualifications

• 3–5 years of experience in restaurant/F&B operations.
• 1–2 years in a supervisory or team-leading role.
• Hands-on and able to work in a fast-paced environment.

Responsibilities

• Operations – support the Restaurant Manager in daily operations and smooth service.
• Guest Experience – deliver excellent guest service and handle enquiries and feedback.
• Team Supervision – supervise, coach and develop team members with daily briefings.

Skills

Operations

Guest Experience

Team Supervision

Sales & Cost Control

Service Standards

Team Coordination

Compliance & Safety

Job description

Bottega Mediterranea Sdn Bhd in Selangor is seeking passionate individuals to join our non-halal Italian F&B team, focusing on smooth daily operations and outstanding guest service. The role involves supporting the Restaurant Manager, supervising staff, achieving sales targets, controlling costs, upholding service standards, coordinating with kitchen and beverage teams, and maintaining hygiene and safety.

Candidates should have 3–5 years in restaurant operations, with 1–2 years in a supervisory