Restaurant Manager (Penang Island)

Bottega Mediterranea Sdn Bhd; Penang; On-site; MYR 52,000 - 78,000; Full time

Benefits offered by this job

Competitive salary

Annual leave

Employee benefits

Job summary

Bottega Mediterranea Sdn Bhd in Penang, Malaysia, is seeking a Restaurant Manager to lead daily restaurant operations, guest experience, team performance, sales and cost control while ensuring the outlet operates efficiently and profitably.

The role requires strong leadership, excellent communication, and hands-on management in a fast-paced F&B environment, with a focus on delivering outstanding guest service and maintaining high standards of hygiene and safety.

Qualifications

• Minimum 4–6 years of experience in restaurant/F&B operations, including at least 2 years in a supervisory or management role.
• Strong leadership, communication and people management skills.
• Good understanding of restaurant operations, sales and cost control.
• Customer-focused with strong problem-solving skills.
• Hands-on and able to lead in a fast-paced environment.

Responsibilities

• Outlet Operations – Manage overall outlet and FOH operations, ensuring smooth daily service and efficient workflow.
• Team Management – Lead, schedule, train and develop the outlet team to maintain strong performance and teamwork.
• Guest Experience – Ensure excellent guest service, maintain service standards and handle customer feedback professionally.
• Sales & Performance – Drive outlet sales, achieve revenue targets and monitor overall business performance.
• Cost & Inventory – Monitor labour costs, operating expenses, stock levels and inventory to control outlet costs effectively.
• Quality & Compliance – Maintain high food, beverage and service standards while ensuring compliance with hygiene, health, safety and company policies.
• Business & Marketing – Support outlet promotions and marketing activities while identifying opportunities to increase sales and customer engagement.
• Team Coordination – Work closely with Kitchen, Beverage and other departments to ensure smooth communication and overall outlet operations.

Skills

Leadership

Team management

Communication

Problem solving

Customer service

Cost control

Operations management

Job description

Group Bottega is a non-halal Italian F&B company focused on authentic Italian cuisine, quality ingredients and genuine hospitality. We are looking for passionate and committed individuals to join our team and grow with us.

Job Summary

We are looking for a Restaurant Manager to lead daily restaurant operations, guest experience, team performance, sales and cost control while ensuring the outlet operates efficiently and profitably.

Key Responsibilities

Outlet Operations – Manage overall outlet and FOH operations, ensuring smooth daily service and efficient workflow.

Team Management – Lead, schedule, train and develop the outlet team to maintain strong performance and teamwork.

Guest Experience – Ensure excellent guest service, maintain service standards and handle customer feedback professionally.

Sales & Performance – Drive outlet sales, achieve revenue targets and monitor overall business performance.

Cost & Inventory – Monitor labour costs, operating expenses, stock levels and inventory to control outlet costs effectively.

Quality & Compliance – Maintain high food, beverage and service standards while ensuring compliance with hygiene, health, safety and company policies.

Business & Marketing – Support outlet promotions and marketing activities while identifying opportunities to increase sales and customer engagement.

Team Coordination – Work closely with Kitchen, Beverage and other departments to ensure smooth communication and overall outlet operations.

Requirements

Minimum 4–6 years of experience in restaurant/F&B operations, including at least 2 years in a supervisory or management role.

Strong leadership, communication and people management skills.

Good understanding of restaurant operations, sales and cost control.

Customer-focused with strong problem-solving skills.

Hands-on and able to lead in a fast-paced environment.

Company Benefits

Competitive salary based on experience

Annual leave & statutory benefits

Other employee benefits in accordance with company policy