Reservations & Guest Services Specialist

Hyatt Place; Kuala Lumpur; Vor Ort; MYR 28.000 - 42.000; Vollzeit

Zusammenfassung

Hyatt Place Kuala Lumpur Bukit Jalil invites applications for a Reservation Assistant to support high-standard booking services. You will manage inquiries by phone, email, and in person, ensuring bookings are recorded accurately and efficiently.

You will generate daily reservation reports using OPERA and Hyatt Reserve systems, contributing to revenue optimization. Due to work permit restrictions, this position is open only to Malaysian Citizens and Permanent Residents.

Qualifikationen

• Must be a Malaysian Citizen or Permanent Resident due to work permit restrictions.

Aufgaben

• Handle telephone, email, internet and in-person enquiries.
• Record all reservations accurately in the system.
• Create and extract daily reservations reports from OPERA and Hyatt Reserve.

Kenntnisse

Reservation handling

Customer service

Jobbeschreibung

Hyatt Place Kuala Lumpur Bukit Jalil invites applications for a Reservation Assistant to support high-standard booking services. You will manage inquiries by phone, email, and in person, ensuring bookings are recorded accurately and efficiently.

You will generate daily reservation reports using OPERA and Hyatt Reserve systems, contributing to revenue optimization. Due to work permit restrictions, this position is open only to Malaysian Citizens and Permanent Residents.