Repair Engineer (full-time)

开立医疗 SonoScape; Selangor; On-site; MYR 48,000 - 72,000; Full time

Job summary

开立医疗 SonoScape in Malaysia is seeking a hands-on field service engineer to troubleshoot, repair and maintain endoscopy equipment, ensuring uptime and patient safety. You will train distributors on installation, maintenance, troubleshooting and repair, and respond to service requests with professionalism.

You will also handle warranty cases, manage spare parts inventory, and take on additional tasks from the service director or manager to keep operations running smoothly.

Qualifications

• Hands-on troubleshooting and repair of endoscopy equipment.
• Strong teamwork and communication skills.
• Familiar with endoscope fault diagnosis and maintenance.
• Knowledge of endoscope peripherals preferred.

Responsibilities

• Troubleshoot, repair and maintain faulty endoscopy equipment.
• Train distributors on product installation, maintenance, troubleshooting and repair.
• Handle customer complaints or warranty service.
• Maintain spare parts inventory.
• Perform other assignments from Service director or manager.

Skills

Excellent hands-on ability

Interpersonal skills

Endoscope background

Job description

Trouble-shooting, repair and maintain faulty endoscopy equipment;

Training the distributors on product installation, maintenance, troubleshooting and repair.

Handle the customer complaints or warranty service;

Maintain the spare parts inventory;

Other job assignment from Service director or manager;

Qualifications:

Excellent hands-on ability;

Excellent interpersonal skills, including teamwork and communication skills;

Endoscope industry background is preferred. Be familiar with the fault diagnosis and maintenance of endoscope, and understand the product knowledge of endoscope and peripheral equipment;