Remote Course Sales Consultant

Happy Together Pte. Ltd.; Kuala Lumpur; Remote; MYR 31,000 - 47,000; Full time

Benefits offered by this job

Remote work arrangement

Basic salary with performance-based IN

Structured sales training and guidance

Job summary

Happy Together Academy in Kuala Lumpur is seeking a remote sales professional to handle incoming learner leads. You will assess needs, match courses, explain enrolment steps, and follow up to convert leads into enrolments. The role requires independent work, strong discipline, and timely communication.

Applicants should be comfortable with daily lead management, CRM-like updates, and working to individual and team targets. Structured training and ongoing support are provided in a remote setting.

Qualifications

• Strong communication skills with a friendly, confident, and persuasive phone presence.
• Able to work independently in a remote environment with minimal supervision.
• Responsive, disciplined, proactive, and goal-oriented.

Responsibilities

• Engage with incoming leads from WhatsApp, Facebook, Instagram, and other enquiry channels.
• Understand learners’ needs, goals, budget, and preferred course schedule.
• Recommend suitable courses based on learner profile and objectives.
• Explain course structure, schedules, enrolment steps, and available support clearly.
• Make follow-up calls and send follow-ups message to interested leads.
• Follow up consistently with leads until an enrolment decision is made.
• Maintain professional and timely communication with learners.
• Update lead status, follow-up progress, and enrolment outcome accurately.
• Work towards individual and team enrolment targets.
• Participate in sales training, role-play, call simulation, and performance review sessions.

Skills

Communication skills

Phone presence

Independent work

Time management

Lead follow-up

Tools

WhatsApp

Online channels

Job description

Basic Renumeration with High commission and performance incentives.
At Happy Together Academy, we deliver structured training programmes designed to equip learners with practical and industry-relevant skills in areas such as product development, branding, AI, creative industries, and professional development.

We are committed to providing a professional learning environment that supports both personal and career growth. As our team continues to grow, we are looking for individuals who are passionate about communication, learner support, and consultation-based sales.

Key Responsibilities

Engage with incoming leads from WhatsApp, Facebook, Instagram, and other enquiry channels

Understand learners’ needs, goals, budget, and preferred course schedule

Recommend suitable courses based on learner profile and objectives

Explain course structure, schedules, enrolment steps, and available support clearly

Make follow-up calls and send follow-ups message to interested leads

Follow up consistently with leads until an enrolment decision is made

Maintain professional and timely communication with learners

Update lead status, follow-up progress, and enrolment outcome accurately

Work towards individual and team enrolment targets

Participate in sales training, role-play, call simulation, and performance review sessions

As this is a remote role, candidates must be able to work independently with strong discipline and accountability.

You are expected to be available during working hours, respond to leads and internal messages in a timely manner, and update your follow-up progress accurately.

Candidates should have a stable internet connection, a suitable work-from-home environment, and be comfortable making calls, sending WhatsApp follow-ups, and managing daily lead conversations.

Performance Expectations

This role will be measured based on:

Lead response time

Follow-up consistency

Accuracy of lead updates

Ability to achieve individual and team sales targets

We are looking for someone who can take ownership of leads, follow through professionally, and remain motivated even when learners require multiple follow-ups before making a decision.

Requirements

Strong communication skills with a friendly, confident, and persuasive phone presence

Comfortable with sales targets, follow-ups, and performance-based incentives

Able to work independently in a remote environment with minimal supervision

Responsive, disciplined, proactive, and goal-oriented

Comfortable making calls and following up via WhatsApp or online channels

Able to handle rejection professionally and continue follow-up with a positive attitude

Able to explain course information clearly and patiently to learners

Prior experience in sales, telemarketing, customer service, education, training, beauty, insurance, property, or consultation-based roles will be an advantage

This Role Is Suitable For

Individuals who enjoy talking to people and guiding them towards suitable solutions

Candidates who are motivated by results, incentives, and career growth

Fresh graduates or career switchers who are serious about learning sales skills

Sales-driven individuals who want a remote role with structured training and support

People who are responsible, responsive, and comfortable being measured by results

Please Consider Before Applying

This role is a remote, target-driven sales role. It may not be suitable if you are looking for a relaxed work-from-home job, prefer admin tasks only, or are uncomfortable with making calls, following up with leads, and being measured by sales performance.

Candidates should be comfortable with regular follow-ups, KPI tracking, performance reviews, and taking ownership of daily lead management with minimal supervision.

• Remote work arrangement
• Basic salary with performance-based incentives
• Structured sales training and guidance provided
• Opportunity to grow into senior consultant or team lead role
• Exposure to the education and training industry
• Supportive team environment with clear sales structure

Remuneration Package

Basic: RM2,800 – RM4,200 per month
With High commission and performance incentives

On top of the basic pay, successful candidates will be eligible for commission and performance-based incentives based on individual sales performance, enrolment conversion, and target achievement.

The final offer will depend on experience, interview performance, communication ability, and suitability for the role.

Application Process

Shortlisted candidates may be required to complete:

A short phone screening

A role-play or call simulation

A final interview with the team

This helps us understand your communication style, follow-up ability, sales mindset, and suitability for a consultation-based sales role.