Remote Bilingual Gaming Support (EN/ZH)

LE001 ModSquad, Inc.; Malaysia; Remote; MYR 146,818 - 220,228; Part time

Job summary

ModSquad is hiring a Gaming Support Representative to assist players in Simplified Chinese and English via tickets and live chat. You’ll resolve gameplay and technical issues while delivering a best-in-class customer experience to a global community.

This role emphasizes detail, problem solving, and a passion for gaming in a remote setting. Join a global crew that supports top brands and works primarily as a remote company.

Qualifications

• Professional fluency in Simplified Chinese and English with excellent written communication in both languages.

Skills

Chinese-English fluency

Written communication

Problem solving

Attention to detail

Live chat support

Ticket-based support

Quick learner

Gaming passion

PC troubleshooting

Multiplayer gaming familiarity

Tools

Live chat platforms

Ticketing systems

Job description

ModSquad is hiring a Gaming Support Representative to assist players in Simplified Chinese and English via tickets and live chat. You’ll resolve gameplay and technical issues while delivering a best-in-class customer experience to a global community.

This role emphasizes detail, problem solving, and a passion for gaming in a remote setting. Join a global crew that supports top brands and works primarily as a remote company.