Remittance Operations Lead

OCBC Bank (Hong Kong) Limited; Malaysia; On-site; MYR 30,000 - 48,000; Full time

Benefits offered by this job

Competitive base salary

Flexible benefits

Professional development opportunities

Job summary

A leading financial institution in Malaysia is seeking a candidate for remittance processing. The role involves verifying remittance transactions, liaising with customers to resolve any discrepancies, and ensuring compliance with internal controls. The ideal candidate should have experience in processing remittances and be proficient in SWIFT. Strong communication skills and a meticulous approach are essential. Join a vibrant work environment that prioritizes professional development and customer satisfaction.

Qualifications

• Preferably at least 1 to 2 years of knowledge and experience in processing remittances.
• Conversant in SWIFT knowledge and guidelines governing remittances.
• Meticulous and accurate with strong attention to detail.

Responsibilities

• Verify and authorize remittance transactions.
• Liaise with customers to resolve discrepancies.
• Monitor system availability and escalate issues.

Skills

Knowledge of remittances processing

SWIFT knowledge

Proficient in Microsoft Windows applications

Good oral/communication skills

Multi-tasking ability

Customer-oriented mindset

Job description

A leading financial institution in Malaysia is seeking a candidate for remittance processing. The role involves verifying remittance transactions, liaising with customers to resolve any discrepancies, and ensuring compliance with internal controls. The ideal candidate should have experience in processing remittances and be proficient in SWIFT. Strong communication skills and a meticulous approach are essential. Join a vibrant work environment that prioritizes professional development and customer satisfaction.