Relationship Manager - Fresh Graduate to Experienced Hire

BAY GROUP HOLDINGS SDN. BHD.; Kuala Lumpur; On-site; MYR 56,000 - 100,000; Full time

Job summary

CapBay is seeking a Relationship Manager to build and nurture partnerships with clients, SMEs and distributors in Malaysia. Open to fresh graduates and experienced professionals, the role offers ownership of client relationships and the chance to drive growth.

Responsibilities include acting as the primary contact, delivering tailored solutions, driving new business opportunities, and collaborating with internal teams to ensure seamless client experiences.

Qualifications

• Bachelor’s degree in Finance, Business, Economics, or related field.
• Fresh graduates welcome with strong communication and problem-solving skills.
• 2+ years in relationship management or distributor engagement preferred for experienced candidates.

Responsibilities

• Build and maintain strong, long-term relationships with clients, SMEs, and distributors.
• Act as the primary point of contact, understanding client needs and providing tailored solutions.
• Drive new business opportunities and revenue growth through proactive relationship management.
• Collaborate with internal teams (Sales, Operations, Product) to deliver seamless client experiences.
• Monitor portfolio performance, provide insights, and identify opportunities to expand engagement.

Skills

Relationship management

Client engagement

Communication

Interpersonal skills

Problem solving

Education

Bachelor's degree in Investment, Finance, Business, Economics, or related field

Job description

Relationship Manager - Fresh Graduate to Experienced Hire

CapBay operates an award-winning Supply Chain Finance and Peer-to-Peer (P2P) Financing platform. We facilitate inclusive business financing, using existing trade data and relationships. Through our proprietary credit-decisioning model, businesses of all sizes can obtain short-term financing while banks and investors can participate in high-quality financing deals. You can find out more about us at www.capbay.com

About the Role:

CapBay is looking for passionate Relationship Managers who are eager to build strong partnerships, drive growth, and deliver solutions to our clients and distributors. This role is open to fresh graduates as well as experienced professionals, giving everyone the opportunity to take ownership of client relationships and make a real impact.

Key Responsibility:

In this role, you will be expected to:

• Build and maintain strong, long-term relationships with clients, SMEs, and distributors
• Act as the primary point of contact, understanding client needs and providing tailored solutions
• Drive new business opportunities and revenue growth through proactive relationship management
• Collaborate with internal teams (Sales, Operations, Product) to deliver seamless client experiences
• Monitor portfolio performance, provide insights, and identify opportunities to expand engagement

Key Qualities and Requirements:

We are looking for someone who has:

• A Bachelor’s degree in Investment, Finance, Business, Economics, or a related field.
• Fresh graduates with strong communication, interpersonal, and problem-solving skills are welcome to apply
• Experienced candidates: Proven experience in relationship management, client engagement, or distributor management (2+ years preferred)
• Self-motivated, driven proactive, and solution-oriented mindset
• EY Emerging Entrepreneur Of The Year
• Fintech Start-up of the Year Malaysia – The Asset's Triple A Digital Awards
• Best Fintech for Plug & Play Tech Center
• Best FinTech Platform for Supply Chain Finance – The Asian Banker
• Finalist at Global FinTech Hackcelerator and featured at Singapore Fintech Festival