Relationship Manager - Corporate Banking

RHB Group; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

RHB Bank is seeking a committed Relationship Manager to support business development, grow client networks, and manage a corporate loan portfolio in Kuala Lumpur. You will identify opportunities, maintain loan quality, and deliver tailored banking solutions while cross-selling RHB Group products.

The role emphasizes proactive portfolio management, strong client relationships, and collaboration across product partners to maximize returns and service quality.

Qualifications

• Bachelor's degree in business, finance, economics or related field.
• Strong interest in corporate banking and client relationship management.
• Good analytical, communication and networking skills.
• Ability to work proactively and manage multiple responsibilities.
• Strong customer service mindset with the ability to build long-term relationships.

Responsibilities

• Manage the business development plan for the corporate loan portfolio.
• Service and strengthen existing relationships of the portfolio.
• Cross-sell Bank and other RHB Group products.
• Proactively manage loan portfolio and protect loan quality.
• Manage lending process cycles, visits, and track covenants.
• Prepare credit proposals and letters of offers.
• Conduct timely reviews of the portfolio.
• Collaborate with product partners to maximize risk-adjusted returns.
• Work with other divisions to deliver excellent customer service.
• Address client issues and provide high-quality service.

Skills

Relationship management

Proactive work style

Multi-tasking

Analytical skills

Communication skills

Networking skills

Customer service mindset

Education

Bachelor's degree in business/finance/economics

Job description

About The Role

We are looking for a committed Relationship Manager to join our team at RHB Bank. In this role, you’ll support business development efforts, build client networks, manage a corporate loan portfolio, and help deliver tailored banking solutions. You’ll play an important part in identifying opportunities, maintaining loan quality, and supporting account growth.

About The Role

We are looking for a committed Relationship Manager to join our team at RHB Bank. In this role, you’ll support business development efforts, build client networks, manage a corporate loan portfolio, and help deliver tailored banking solutions. You’ll play an important part in identifying opportunities, maintaining loan quality, and supporting account growth.

Primary Objective

• Manage the business development plan for an assigned Corporate Loan Portfolio.
• Service and strengthen existing relationships of the assigned Corporate Loan Portfolio.
• Cross-selling of Bank and other RHB Group’s products.
• Proactively manage loan portfolio and protect loan quality

Key Responsibilities

• Manage the lending process cycle, submission of call visits, timely submission of financials and related documents, track covenants.
• Prepare credit proposals and letters of offers.
• Timely periodic reviews of assigned portfolio.
• Liaise with products partners across the Bank to bring appropriate product and services to maximize risk adjusted returns.
• Managing the inter-divisional relationships to assist in delivering good customer service.
• Delivers excellent service standard and trouble shoots problems & complaints from clients.

Scope & Complexity

• Proactive management and grow the assigned portfolio of corporate loans. Increase depth of relationship and provide holistic solutions to meet customers’ needs.
• Maximize risk adjusted returns (RAROC/ROA) from the assigned portfolio in line with agreed business plan.
• Builds a wide client network and timely initiate prospect and assess opportunities/needs for new clients/accounts.
• Timely periodic review of the assigned portfolio.
• Undertake timely assessment on any relevant adverse market news and /or unsatisfactory account conduct which may affect the credit profile of the borrowers.

Problem-Solving

• Delivers excellent service standard and trouble shoots problems & complaints from clients.

Interpersonal Skills

• “First-to-know” with regards to corporate market development by maintaining regular customer visitation/contacts.
• Participate in account planning with Client Coverage Team and collaborate with other product partners where appropriate.
• Group Corporate Banking’s principal liaison officer for the assigned portfolio for cross selling contacts and external parties.

Others

• Cross-referral to other product partners across the RHB Group

What We’re Looking For

• Degree in business, finance, economics, or a related field.
• Strong interest in corporate banking and client relationship management.
• Good analytical, communication, and networking skills.
• Ability to work proactively and manage multiple responsibilities.
• Strong customer service mindset with the ability to build long-term relationships.