Relationship Manager, CBBC

RHB Group; Seremban; On-site; MYR 120,000 - 180,000; Full time

Job summary

RHB Group in Malaysia seeks an experienced Relationship Manager to deepen SME relationships, drive new lending, and coordinate with product specialists to tailor offerings. You will assess credit quality, monitor service and ensure adherence to credit policies.

Strong communication and business acumen are essential to succeed in a dynamic banking environment. The role emphasizes proactive engagement, timely decisioning, and collaboration with cross-functional teams to deliver optimal financial

Qualifications

• Bachelor’s degree in Finance/Accountancy/Banking or related field.
• Minimum 3 years credit experience with risk management and commercial credit processing.
• Strong credit writing, analytical and sales-oriented skills.

Responsibilities

• Maintain and deepen relationships with a core portfolio of SME clients.
• Drive primary sales through acquisition of new Middle Market/SME customers and new loans to existing clients.
• Account planning with product specialists to engage customers and offer suitable products.
• Monitor customer experience and promptly address process lapses or delays in TAT.
• Ensure customers meet basic credit requirements and manage NPL within budget.
• Provide qualitative credit assessments for each application.
• Work with Account Managers to prepare credit proposals.
• Vet, sign and deliver Letters of Offer.

Skills

Networking

Market knowledge

Financial Analysis

Sales

Proactive

Energetic

Results Oriented

Business acumen

Education

Bachelor’s Degree in Finance/Accountancy/Banking, Marketing or equivalent

Job description

• Maintain and deepen relationships with minimum core portfolio of 30 Middle Market/SME clients.
• Actively drive primary sales through acquisition of new Middle Market / SME customers and through new loans to existing clients.
• Carry out account planning with product specialists to identify customers to engage, and products to offer based on their needs.
• Monitor overall customer experience and per-empt or address any process lapses or delays in TAT.
• Ensure customers meet basic credit requirements, and maintain new Non-Performing Loans (NPL) within approved budget.
• Provide the qualitative credit assessment for each application.
• Work closely with Account Managers to prepare credit proposals.
• Vet, sign and deliver Letters of Offer.

Job Requirements:

• Candidate must possess at least a Bachelor’s Degree in Finance/Accountancy/Banking, Marketing or equivalent.
• Minimum 3 years of working experience in credit with exposure to credit risk management and commercial including credit processing, evaluation and appraisal is required for this position.
• Possess strong credit writing and analytical skills.
• Required skill(s): Networking, Market knowledge, Financial Analysis, Sales, Proactive, Energetic, Result Oriented and Possess good business acumen.