Relationship Manager - Banking Solutions & Growth

AmBank Group; Hulu Kelang; On-site; MYR 84,000 - 132,000; Full time

Job summary

AmBank Group in Malaysia is seeking a Relationship Manager to manage a portfolio of individuals and SME clients from Kelang. The role focuses on building long-term relationships, understanding client needs, and recommending suitable banking solutions.

You will conduct meetings, prepare proposals, review performance, and work with credit, onboarding, and service teams to ensure compliant delivery while achieving key sales and service targets.

Qualifications

• Strong client relationship management and needs analysis.
• Knowledge of banking products across retail, business, or wholesale.
• Sales and business development capabilities with pipeline management.
• Analytical skills to assess financial information and manage risk.
• Effective communication and teamwork.
• Good organizational and time management.
• Familiarity with CRM systems; basic office software.
• Bachelor’s degree in Finance, Business, Economics, or related field, or equivalent experience.
• Prior experience in relationship management or customer-facing roles in banking.
• Commitment to ethical conduct and regulatory compliance.

Responsibilities

• Build and grow a portfolio of individual and/or business banking customers.
• Conduct meetings, prepare proposals, and review account performance.
• Collaborate with internal teams to support credit assessments and onboarding.
• Meet sales and service targets while ensuring regulatory compliance.
• Provide excellent customer service and resolve inquiries promptly.

Skills

CRM proficiency

Client engagement

Needs analysis

Sales & BD

Communication

Time management

Analytical thinking

Cross-functional collaboration

Regulatory compliance

Financial services knowledge

Education

Bachelor’s degree in Finance/Business/Economics

Tools

CRM tools

Banking software

Job description

AmBank Group in Malaysia is seeking a Relationship Manager to manage a portfolio of individuals and SME clients from Kelang. The role focuses on building long-term relationships, understanding client needs, and recommending suitable banking solutions.

You will conduct meetings, prepare proposals, review performance, and work with credit, onboarding, and service teams to ensure compliant delivery while achieving key sales and service targets.