Regional Salesforce Administrator & Training Lead

Logicalis; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Logicalis in Kuala Lumpur is seeking a Salesforce Administrator to maintain Sales Cloud, Pardot, and related configurations. You will manage users, security, data quality, and collaborate with regional admins and the outsourced development team to deliver scalable solutions.

The role requires hands-on Sales Cloud experience and a degree in CS/SE, with strong communication and a proactive approach to platform improvements. Training and feature rollout contributions are expected.

Qualifications

• Degree in Computer Science, Software Engineering, or equivalent.
• 3 years hands-on administration experience with Sales Cloud.
• Understanding of Salesforce sharing and security (roles, profiles, permissions, OWD, sharing rules).
• Ability to perform Salesforce configuration changes, including workflows, Process Builder, fields, page layouts, record types, dashboards, and reports.
• Excellent communication and a proactive approach to platform enhancements.

Responsibilities

• Maintain overall instances of Salesforce administration (Sales Cloud, Sales Einstein and Pardot) and platform tasks including user and license management, system configuration, change control, and enhancements.
• Maintain security such as user accounts/roles/profiles/permission, sharing rules, field level security, content folder rights, groups, list view rights.
• Act as the go-to for local Salesforce Users and regional Salesforce Admins.
• Manage service requests and troubleshoot issues, delivering quality support via ticket system.
• Present changes/system enhancements and training to diverse audiences.
• Assist in conducting training of Business Owners for new features and roll-out.
• Manage mass imports and exports of data.
• Identify and gather requirements from users and stakeholders; interact with managers and end users to analyse objectives and capability requirements.

Skills

Sales Cloud administration

Salesforce configuration

Data management

Communication skills

Stakeholder liaison

Education

Bachelor's degree in Computer Science or Software Engineering

Tools

Pardot

Salesforce Platform integration

Job description

Logicalis in Kuala Lumpur is seeking a Salesforce Administrator to maintain Sales Cloud, Pardot, and related configurations. You will manage users, security, data quality, and collaborate with regional admins and the outsourced development team to deliver scalable solutions.

The role requires hands-on Sales Cloud experience and a degree in CS/SE, with strong communication and a proactive approach to platform improvements. Training and feature rollout contributions are expected.