Salesforce Consultant: CRM Excellence & Change Leader

GrowthOps Asia; Kuala Lumpur; Presencial; MYR 90.000 - 140.000; Tempo integral

Resumo da vaga

GrowthOps Asia is seeking an experienced Salesforce Administrator to join our Kuala Lumpur team. The role involves configuring Salesforce across Service Cloud and Sales Cloud, customizing fields, reports, and dashboards, and ensuring data integrity in a complex enterprise setup.

A hands-on, collaborative mindset is essential for working with diverse regional stakeholders. The ideal candidate holds Salesforce Certified Administrator and Platform App Builder certifications, with 4–5 years in a

Qualificações

• Salesforce Certified Administrator and/or Platform App Builder certifications are required.
• Strong knowledge of Salesforce Service Cloud and Sales Cloud.
• Experience with Lightning component framework and omnichannel/CTI integrations is a plus.
• Ability to manipulate data using Data Loader and Excel.
• Excellent communication with global stakeholders and hands-on attitude.

Responsabilidades

• Prepare proposals, estimates and application functional design.
• Project management and governance across projects.
• Lead business requirement studies and align with stakeholders.
• Customize Salesforce fields, page layouts, record types, search, reports, and dashboards.
• Maintain configuration, change control and enhancements; ensure data integrity and security.
• Train business owners on new features and assist roll-outs.
• Manage day-to-day support requests, data imports/exports and dashboard creation.

Conhecimentos

Salesforce knowledge

Stakeholder communication

Team collaboration

Agile basics

Problem solving

Formação

Salesforce Certified Administrator

Salesforce Certified Platform App Builder

Salesforce Consultant certification (Sales or Service)

Ferramentas

Lightning component framework

Data Loader

Excel

Visual Studio

Descrição da vaga

GrowthOps Asia is seeking an experienced Salesforce Administrator to join our Kuala Lumpur team. The role involves configuring Salesforce across Service Cloud and Sales Cloud, customizing fields, reports, and dashboards, and ensuring data integrity in a complex enterprise setup.

A hands-on, collaborative mindset is essential for working with diverse regional stakeholders. The ideal candidate holds Salesforce Certified Administrator and Platform App Builder certifications, with 4–5 years in a