Regional Product Operations Leader

ZUS COFFEE; Kuala Kubu Bharu; On-site; MYR 60,000 - 90,000; Full time

Job summary

ZUS COFFEE in Malaysia is seeking a Product Operations professional to drive regional governance and product readiness across outlets.

You will optimise workflows, improve station layouts, and ensure new products are feasible for scale. The role focuses on operational excellence and consistent product quality.

Join a growing coffee network and contribute to standardized processes, documentation, and change governance to support rapid expansion.

Responsibilities

• Regional Product Governance: establish and maintain regional SOP standards, reviews, doc versioning and change governance.
• Operational Excellence: optimise product preparation workflows, station layouts and execution methods to boost speed and consistency.
• Product Readiness: evaluate feasibility of new or revised products for operations and rollout readiness.

Job description

ZUS COFFEE in Malaysia is seeking a Product Operations professional to drive regional governance and product readiness across outlets.

You will optimise workflows, improve station layouts, and ensure new products are feasible for scale. The role focuses on operational excellence and consistent product quality.

Join a growing coffee network and contribute to standardized processes, documentation, and change governance to support rapid expansion.