Barista Ops Lead — QAQC Coffee Outlet & Reports

ZUS COFFEE; Kuala Kubu Bharu; On-site; MYR 28,000 - 45,000; Full time

Benefits offered by this job

Employee Discount

Employee Perk Programmes

Health and Wellness

Extension Leave Benefits

Job summary

ZUS COFFEE is seeking a hands-on Outlet Operator in Malaysia to run daily outlet operations, ensuring service excellence, stock control, and adherence to QAQC SOP culture. You will supervise staff, liaise with the Outlet Manager, and maintain cleanliness and safety across the outlet.

Ideal candidates have at least 2 years in F&B, strong English and Malay, and own transport to support travel between outlets. The role offers growth within the ZUS Signature Coffee concept.

Qualifications

• Minimum 2 years experience in F&B
• Secondary School/SPM certificate or equivalent
• Good command of English and Malay (spoken and written)
• Good interpersonal skills, energetic and willing to learn
• Own transport and willingness to travel

Responsibilities

• Run daily outlet ops: serve customers, manage stock, schedule and supervise staff, keep outlet clean and follow SOPs
• Be part of ZUS Signature Coffee outlet with QAQC-driven SOP culture
• Own operations track performance and liaise with Manager
• Ensure outlet cleanliness, safety & health (QAQC)
• Stocks ordering & management
• Liaise with the Outlet Manager
• Monitor outlet performance
• Produce related reports
• Adhere to company & outlet SOP
• Perform ad hoc tasks/duties as assigned by management/Outlet Manager

Skills

Coffee Making

Education

Secondary School/SPM certificate

Job description

ZUS COFFEE is seeking a hands-on Outlet Operator in Malaysia to run daily outlet operations, ensuring service excellence, stock control, and adherence to QAQC SOP culture. You will supervise staff, liaise with the Outlet Manager, and maintain cleanliness and safety across the outlet.

Ideal candidates have at least 2 years in F&B, strong English and Malay, and own transport to support travel between outlets. The role offers growth within the ZUS Signature Coffee concept.