Regional Insurance Billing & Operations Coordinator - Hybrid

Marsh; Kuala Lumpur; On-site; MYR 45,000 - 78,000; Full time

Job summary

Marsh in Kuala Lumpur is seeking a Coordinator for Insurance Operations to support the billing team. The role focuses on preparing invoices, capturing accruals, and ensuring accuracy in billing processes while maintaining strong stakeholder relationships.

Based in our Kuala Lumpur office, you will contribute to timely reporting and regional support across MY, SG, and HK as required. The position requires a Diploma in a related field, solid Excel skills, and English proficiency.

Qualifications

• Diploma or equivalent in business, finance, accounting, insurance or related discipline.
• Good command of English; strong communication and interpersonal skills.
• Ability to process transactions accurately and meet deadlines, especially during month-end periods.

Responsibilities

• Prepare and issue invoices, capture accruals, and support day-to-day billing activities.
• Review billing information to ensure accuracy and completeness before processing.
• Resolve basic billing discrepancies by working closely with stakeholders and business partners.
• Maintain accurate records and prepare reports as required.
• Ensure compliance with company policies, SLAs and procedures.
• Build and maintain relationships with internal teams across Malaysia, Singapore or Hong Kong as needed.

Skills

Strong English communication

Interpersonal skills

Education

Diploma in Business/Finance/Accounting/Insurance

Tools

Microsoft Excel

Microsoft Office

Job description

Marsh in Kuala Lumpur is seeking a Coordinator for Insurance Operations to support the billing team. The role focuses on preparing invoices, capturing accruals, and ensuring accuracy in billing processes while maintaining strong stakeholder relationships.

Based in our Kuala Lumpur office, you will contribute to timely reporting and regional support across MY, SG, and HK as required. The position requires a Diploma in a related field, solid Excel skills, and English proficiency.