Regional Finance Operations Lead – Payments & Collections

Lapasar; Malaysia; On-site; MYR 30,000 - 36,000; Full time

Job summary

Lapasar, a Malaysia-based B2B procurement platform, seeks a Front-end Finance and Accounting Associate for the assigned region to manage day-to-day financial operations and payment processes.

You will supervise interns, handle customer refunds, coordinate with Sales and Operations, and ensure accurate billing and collections. This is a shift-based, full-time role in Malaysia with a 3,000 RM monthly salary and Monday–Friday plus alternate Saturdays.

Qualifications

• Diploma/Degree in Finance, Accounting, Business Administration or related field.
• Experience in finance operations, collections or similar roles is an advantage.
• Strong communication and problem-solving skills.
• Willing to work on a shift basis.
• Proficient in Excel/Google Sheets.
• Able to handle drivers, customers and internal departments.

Responsibilities

• Manage all front-end finance and accounting-related matters for the assigned region.
• Supervise and coordinate Collection Interns.
• Submit daily customer refund requests.
• Resolve daily finance and operational issues.
• Handle driver calls and payment-related matters.
• Act as the PIC for payment-related issues within the assigned region.
• Validate the Daily Problem Report.
• Arrange daily collection shift schedules.
• Follow up on upcoming customer payments and overdue accounts.
• Follow up on pending payments from drivers.
• Respond to Sales requests regarding payment matters.
• Verify daily Customer Credit Term (CCT) requests.
• Handle and submit CTOS requests.
• Manage customer blacklisting and watch listing.
• Verify customers under Special Arrangement.
• Prepare daily CCT Request, In-Transit, and Overview Reports.
• Communicate with customers regarding payment-related issues.
• Work closely with the Finance, Operations & Sales teams to ensure smooth daily operations.

Skills

Good communication

Problem solving

Attention to detail

Education

Diploma/Degree in Finance/Accounting/Business Administration

Tools

Excel/Google Sheets

Job description

Lapasar, a Malaysia-based B2B procurement platform, seeks a Front-end Finance and Accounting Associate for the assigned region to manage day-to-day financial operations and payment processes.

You will supervise interns, handle customer refunds, coordinate with Sales and Operations, and ensure accurate billing and collections. This is a shift-based, full-time role in Malaysia with a 3,000 RM monthly salary and Monday–Friday plus alternate Saturdays.