Finance Ops Lead - Regional Payments & Collections

Lapasar; Klang City; On-site; MYR 30,000 - 36,000; Full time

Job summary

Lapasar is a leading Malaysian B2B procurement and supply chain platform seeking a finance-focused professional for the Klang region. The role oversees regional finance operations, collection activities, and payment issue resolution to ensure smooth daily transactions.

The position emphasizes collaboration with Finance, Operations, and Sales, shift-based work, and daily reporting on CCT, refunds, and payment statuses. Proficiency in Excel is advantageous.

Qualifications

• Diploma or degree in Finance, Accounting, Business Administration, or related field.
• Experience in finance operations, collections, accounts, or similar roles is advantageous.
• Strong communication and problem-solving skills are essential.
• Ability to work on a shift basis and handle multiple tasks.

Responsibilities

• Manage all front-end finance and accounting-related matters for the assigned region.
• Supervise and coordinate Collection Interns.
• Submit daily customer refund requests.
• Resolve daily finance and operational issues.
• Handle driver calls and payment-related matters.
• Act as the PIC for payment-related issues within the assigned region.
• Validate the Daily Problem Report.
• Follow up on upcoming customer payments and overdue accounts.
• Follow up on pending payments from drivers.
• Respond to Sales requests regarding payment matters.
• Verify daily Customer Credit Term (CCT) requests.
• Handle and submit CTOS requests.
• Manage customer blacklisting and watch listing.
• Prepare daily CCT Request, In-Transit, and Overview Reports.
• Communicate with customers regarding payment-related issues.
• Work closely with the Finance, Operations & Sales teams to ensure smooth daily operations.

Skills

Communication

Problem solving

Shift work

Excel/Sheets

Education

Diploma/Degree in Finance/Accounting/Business Administration

Tools

Excel

Job description

Lapasar is a leading Malaysian B2B procurement and supply chain platform seeking a finance-focused professional for the Klang region. The role oversees regional finance operations, collection activities, and payment issue resolution to ensure smooth daily transactions.

The position emphasizes collaboration with Finance, Operations, and Sales, shift-based work, and daily reporting on CCT, refunds, and payment statuses. Proficiency in Excel is advantageous.