Regional E-commerce Website Operations Supervisor / Specialist

Anta International; Kuala Lumpur; On-site; MYR 78,000 - 123,000; Full time

Job summary

ANTA is seeking an E-commerce Website Operations Supervisor / Specialist to manage Wilson's official sites across six Southeast Asian markets from Malaysia. The role ensures accurate product listings, promotions, CRM campaigns, and smooth order coordination with local teams and warehouses.

The ideal candidate has a Bachelor's in Business/Marketing/E-commerce, 2–5 years in website operations, and hands-on experience with platforms such as Shopify, Shopline, or Magento, plus Excel and PowerPoint

Qualifications

• Bachelor's degree in Business, Marketing, E-commerce, or a related field.
• 2-5 years of experience in website operations.
• Experience with e-commerce platforms such as Shopify, Shopline, Magento, or similar.
• Familiarity with CRM and EDM platforms is an advantage.
• Strong coordination and communication skills across markets.
• Fluent in English; Chinese language capability is a strong advantage.
• Proficient in Excel and PowerPoint.

Responsibilities

• Manage daily operation of Wilson official websites across six Southeast Asian countries.
• Create and maintain product listings with information, images, pricing, inventory, and category management.
• Set up and execute promotional campaigns, discounts, vouchers, bundles, and seasonal activities on the website.
• Support CRM and EDM campaigns including customer segmentation and email marketing.
• Coordinate order fulfillment with Customer Service and warehouse teams.
• Communicate with local country teams for launches, campaigns, pricing, content alignment.
• Monitor website performance and identify operational issues.
• Prepare reports on website sales, traffic, campaign performance, and KPIs.
• Coordinate with internal teams and external vendors on improvements and new features.

Skills

Website operations

Shopify

CRM campaigns

EDM campaigns

Cross-market coordination

Data reporting

Education

Bachelor's degree in Business, Marketing, E-commerce, or a related field

Tools

Shopline

Magento

Shopify

Excel

PowerPoint

Job description

ANTA was established in 1991, while ANTA Sports Products Limited, a widely recognized global sportswear company, was listed on the Main Board of HKEx in 2007 (Stock Codes: 2020 (HKD counter) and 82020 (RMB counter)). The mission of the company is to integrate the sports spirit of “Going Beyond Oneself” into everyone’s daily life. ANTA Sports principally engages in design, R&D, manufacturing, marketing and sales of professional sports products including footwear, apparel and accessories. Over the years, the company formed three brand groups: Performance Sports Brands, Fashion Sports Brands and Outdoor Sports Brands, empowering everyone who loves sports. By embracing an all-round brand portfolio including ANTA, FILA, DESCENTE, KOLON SPORT and MAIA ACTIVE, etc., ANTA Sports aims to unlock the potential of both the mass and high-end sportswear markets. ANTA Sports is also the largest shareholder of Amer Sports, Inc., a global group of iconic sports and outdoor brands, including Arc'teryx, Salomon, Wilson, Peak Performance, and Atomic, whose shares are listed on the New York Stock Exchange (NYSE: AS).

Position Summary

• The E-commerce Website Operations Supervisor / Specialist is responsible for the day-to-day operation of Wilson's official e-commerce websites across six Southeast Asian markets. This role ensures smooth website operations, accurate product merchandising, promotional execution, CRM campaigns, and order coordination while working closely with local teams, Customer Service, warehouses, and regional stakeholders.

Key Responsibilities

• Manage the daily operation of Wilson official websites across six Southeast Asian countries.
• Create and maintain product listings, including product information, images, pricing, inventory, and category management.
• Set up and execute promotional campaigns, discounts, vouchers, bundles, and seasonal marketing activities on the website.
• Support CRM and EDM campaigns, including customer segmentation, email marketing, and campaign execution.
• Coordinate order fulfillment by working closely with Customer Service and warehouse teams to ensure smooth order processing and issue resolution.
• Communicate with local country teams to ensure product launches, campaigns, pricing, and website content are aligned with market requirements.
• Monitor website performance and identify operational issues to ensure a seamless customer experience.
• Support website content updates, landing pages, banners, and basic merchandising activities.
• Prepare regular reports on website sales, traffic, campaign performance, and operational KPIs.
• Coordinate with internal teams and external vendors to support website improvements and new feature implementation.

Requirements

• Bachelor's degree in Business, Marketing, E-commerce, or a related field.
• 2-5 years of experience in website operations.
• Experience with e-commerce platforms such as Shopify, Shopline, Magento, or similar platforms is preferred.
• Familiarity with CRM and EDM platforms is an advantage.
• Strong coordination and communication skills with the ability to manage multiple markets simultaneously.
• Detail-oriented, organized, and able to work in a fast-paced environment.
• Fluent in English (spoken and written) is required.
• Chinese language ability is a strong advantage.
• Proficient in Microsoft Excel and PowerPoint.