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About the role
Please include a RECENT PH0T0 with your CV/application.
We are looking for a professional, presentable and highly organised Receptionist / Office Administrator to manage our front desk and support the smooth day-to-day operations of the Office & Administration function.
Location: Bank Rakyat Bangsar LRT station, Kuala Lumpur.
Key responsibilities
- Manage the front desk and reception area professionally at all times.
- Greet and attend to scheduled visitors, guests and external parties in a warm and professional manner.
- Handle incoming calls, enquiries and correspondence, directing them to the appropriate person.
- Coordinate visitor appointments, registration, meeting rooms and related arrangements.
- Manage incoming and outgoing courier, mail and deliveries, including necessary follow‑up.
- Coordinate access cards, door access and parking applications for employees and authorised visitors.
- Ensure the reception, meeting rooms and common areas are clean, organised and presentable.
- Support meeting arrangements, refreshments and other front-of-house requirements.
- Monitor office supplies, maintain basic inventory records and coordinate replenishment when required.
- Coordinate office maintenance, repairs and facilities‑related matters, including follow‑up with building management and vendors.
- Liaise with vendors and service providers, including coordinating quotations, orders, deliveries and follow‑up where required.
- Coordinate office events, festive occasions and staff‑related arrangements, including ordering, delivery and distribution.
- Maintain proper physical and electronic filing of administrative documents, records and folders, ensuring information is organised and easily retrievable.
- Prepare and maintain administrative documents, records, schedules and trackers.
- Provide general administrative and office support to ensure smooth daily operations.
- Ensure all assigned front‑of‑house and administrative matters are followed through promptly and professionally.
Requirements
- Min SPM, STPM, Certificate, Diploma or relevant qualification in Office Administration, Secretarial Studies, Office Systems or a related field.
- 1–3 years of relevant experience in reception, front desk, office administration, hospitality or a similar role
- Fluent in English, Bahasa Malaysia both written and spoken. Additional language will be added advantage
- Professional, presentable and confident when dealing with visitors, management and external parties
- Meticulous, organised and attentive to detail
- Good communication and interpersonal skills
- Proactive and able to manage tasks without constant supervision
- Reliable, punctual and able to handle multiple requests at the same time
- Strong computer literacy, with good working knowledge of Microsoft Office and common digital workplace tools.
- Familiar with AI tools and able to use them effectively to support day‑to‑day administrative work and improve productivity.
- Previous experience in a professional corporate environment is an advantage