Receptionist (Front Office)

Advanced Prestige Sdn Bhd (Sutera Harbour Resort); West Coast Division; On-site; MYR 28,000 - 44,000; Full time

Benefits offered by this job

Dynamic team

Uniforms

Staff meals

Career growth

Global guests

Job summary

Advanced Prestige Sdn Bhd (Sutera Harbour Resort) is seeking friendly Front Office staff to deliver exceptional guest experiences from check-in to check-out at a five-star resort in Sabah. You will engage with guests, handle inquiries, and be part of a dynamic team.

Fluent English is required, Mandarin is an added advantage; willingness to work shifts including weekends and public holidays is expected. Join us to create memorable stays for guests from around the world.

Qualifications

• Experience in Front Office, Reception or Customer Service roles is preferred.
• Excellent communication and interpersonal skills.
• A warm, professional and positive attitude.
• Strong multitasking abilities and attention to detail.
• Willingness to work on a shift basis including weekends and public holidays.
• Proficiency in English is required, Mandarin is an added advantage.

Responsibilities

• Assist guests with check-in and check-out, including handling inquiries at the front desk.
• Provide courteous, personalized service to ensure a seamless guest experience.

Skills

Front Office experience

Customer service

Excellent communication

Multitasking

Shift work

English proficiency

Mandarin an advantage

Job description

We are looking for friendly and service-minded individuals to join our Front Office team. If you enjoy creating exceptional first impressions and ensuring every guest has a seamless experience from check in to check out, this is your opportunity to shine in a world class resort environment.

What We’re Looking For:

• Experience in Front Office, Reception or Customer Service roles is preferred
• Excellent communication and interpersonal skills
• A warm, professional and positive attitude
• Strong multitasking abilities and attention to detail
• Willingness to work on a shift basis including weekends and public holidays
• Proficiency in English is required, and good command of Mandarin is an added advantage

What We Offer:

• A dynamic team environment within a beautiful five star resort
• Uniforms, staff meals and attractive employee benefits
• Professional training and opportunities for career growth
• The chance to meet people from around the world and create memorable guest experiences

Join us in delivering genuine hospitality and unforgettable stays where every smile makes a difference!