Receptionist (Customer Service)

Atria Shopping Gallery Sdn Bhd (A member of OSK Group); Petaling Jaya; On-site; MYR 29,000 - 42,000; Full time

Job summary

Atria Shopping Gallery in Damansara Jaya, Petaling Jaya, Malaysia, is seeking a friendly Concierge to join our information counter team. You will greet shoppers, answer questions, and guide visitors while keeping the counter neat and presentable at all times.

Responsibilities include gathering and providing route and transport information, assisting tenants as needed by centre management, and supporting marcom/centre management during promotions and events.

Qualifications

• Candidate must possess at least a SPM or Diploma in any field / relevant field.
• At least 1 year(s) of working experience in the related field is required for this position.
• Preferably Non-Executives specializing in Customer Service or equivalent.

Responsibilities

• Communicate with customers at the information counter and keep the concierge area in good presentable order at all times.
• Gather and provide information to customers such as travel routes, transportation availability, etc.
• Communicate with and provide assistance to tenants when required by centre management.
• Provide administrative support to marcom / centre management during advertising, promotions and branding activities and stage events.
• Provide administrative support to marcom / centre management in other activities where required.
• Carry out any other duties as and when instructed by the Management from time to time.

Education

SPM or Diploma

Job description

Atria Shopping Gallery is a neighbourhood shopping mall located in Damansara Jaya, Petaling Jaya, and is part of the OSK Property portfolio under OSK Holdings Berhad. The mall serves the surrounding residential and commercial community, offering a mix of retail, dining, lifestyle, and essential services. Its strategic location and established customer base make it one of the key recurring income assets within OSK Property's investment portfolio.

We are looking for concierge to join our organisation and this role will be responsible to communicate with customers in the information counter of the shopping mall.

Your responsibilities will be :

To communicate with the customers and to ensure the concierge/ information counter in good presentable order at all times.

To gather and provide all the information to customers such as travel routes, transportation availability, etc.

To communicate with and provide assistance to tenants when required by centre management.

To provide administrative and physical support to marcom / centre management during advertising, promotions and branding activities and stage events.

To provide administrative support and marcom / centre management in other activities where required.

To carry out any other duties as and when instructed by the Management from time to time.

To be eligible for this role:

Candidate must possess at least a SPM or Diploma in any field / relevant field.

At least 1 year(s) of working experience in the related field is required for this position.

Preferably Non-Executives specializing in Customer Service or equivalent.

It started off as a dream to recreate a place where inspirations, celebrations, and memories are made; and then buzz was created that Atria will have a makeover like never before - a makeover that needed much time, scrupulous effort and people of the similar vision to achieve.

Today, standing proud and tall, in its entirety, Atria Shopping Gallery is the product of a romantic vision illuminated by architectural artisanship with a timeless purpose: to be the place everyone wants to be seen at.

"Here’s to new beginnings, memories, and a lifetime of celebrations for generations to come."

Welcome back to Atria Shopping Gallery.

It started off as a dream to recreate a place where inspirations, celebrations, and memories are made; and then buzz was created that Atria will have a makeover like never before - a makeover that needed much time, scrupulous effort and people of the similar vision to achieve.

Today, standing proud and tall, in its entirety, Atria Shopping Gallery is the product of a romantic vision illuminated by architectural artisanship with a timeless purpose: to be the place everyone wants to be seen at.

"Here’s to new beginnings, memories, and a lifetime of celebrations for generations to come."