Mall Concierge & Guest Services Associate

Atria Shopping Gallery Sdn Bhd (A member of OSK Group); Petaling Jaya; On-site; MYR 29,000 - 42,000; Full time

Job summary

Atria Shopping Gallery in Damansara Jaya, Petaling Jaya, Malaysia, is seeking a friendly Concierge to join our information counter team. You will greet shoppers, answer questions, and guide visitors while keeping the counter neat and presentable at all times.

Responsibilities include gathering and providing route and transport information, assisting tenants as needed by centre management, and supporting marcom/centre management during promotions and events.

Qualifications

• Candidate must possess at least a SPM or Diploma in any field / relevant field.
• At least 1 year(s) of working experience in the related field is required for this position.
• Preferably Non-Executives specializing in Customer Service or equivalent.

Responsibilities

• Communicate with customers at the information counter and keep the concierge area in good presentable order at all times.
• Gather and provide information to customers such as travel routes, transportation availability, etc.
• Communicate with and provide assistance to tenants when required by centre management.
• Provide administrative support to marcom / centre management during advertising, promotions and branding activities and stage events.
• Provide administrative support to marcom / centre management in other activities where required.
• Carry out any other duties as and when instructed by the Management from time to time.

Education

SPM or Diploma

Job description

Atria Shopping Gallery in Damansara Jaya, Petaling Jaya, Malaysia, is seeking a friendly Concierge to join our information counter team. You will greet shoppers, answer questions, and guide visitors while keeping the counter neat and presentable at all times.

Responsibilities include gathering and providing route and transport information, assisting tenants as needed by centre management, and supporting marcom/centre management during promotions and events.