Receptionist cum Admin

MY Clinic; Shah Alam; On-site; MYR 28,000 - 40,000; Full time

Benefits offered by this job

Yearly increment

Year end bonus

Staff discount

Complimentary facial

Staff incentives

Annual leave

Medical leave

Childcare leave

On-time salary

EPF/SOCSO

Job summary

MY Clinic in Shah Alam is seeking a friendly receptionist to greet customers, register new data in the system, and queue them for doctor consultations.

You will handle incoming calls, provide accurate information, manage appointments, reply to customer messages, and send invoices by email. The role requires a professional attitude, willingness to learn, and weekend availability. Fresh graduates are encouraged to apply.

Qualifications

• Able to communicate in BM and English; Mandarin is a plus.
• At least 1 year of work experience; fresh graduates are encouraged to apply.
• Professional attitude and appearance.

Responsibilities

• Greet and welcome customers upon arrival and make them feel welcomed.
• Register new customer data in the system and arrange queues for doctor consultations.
• Handle incoming calls politely, provide information, and manage appointments.
• Reply customer messages and send invoices by email.
• Remind customers of next-day appointments and prepare cards for customers.
• Receive stocks, letters, parcels, deliveries and direct visitors to the right person.
• Keep the reception area tidy with necessary stationery and materials.
• Perform general administrative duties (filing, faxing, copying, mailing) and undertake ad-hoc tasks.

Skills

Communication

Customer service

Weekend availability

Willing to learn

Professional appearance

Job description

Greet and welcome customers upon arrival and making them feel welcomed.

Registration for new customer data in system.

Arrange customer to queue up for doctor consultation when customer arrive.

Handling incoming phone calls in polite manner, providing accurate information and manage customer appointments.

Reply customer messages.

Daily call to remind and confirm customers’ next day appointment.

Prepare customers’ card for next day appointment.

Received stocks, letters, parcel, deliveries and etc.

Send email to customer upon request for invoices.

Direct suppliers/ visitors to the appropriate person and office.

Ensure reception area is tidy and presentable at all times, with all necessary stationery and material (e.g. pens, forms and brochures).

General administrative duties such as filing, faxing, copying and mailing.

To undertake ad-hoc assignments as when assigned from time to time.

Requirements:

Able to communicate in BM, English. Mandarin will be an additional advantage.

Professional attitude and appearance.

Willing to learn and hardworking.

Good Work Attitude and Customer Service.

Willing to work on weekend.

At least 1 year of working experience, but fresh graduates are also encourage to apply.

• Yearly Salary Increment and Year End Bonus
• Progressive Growth and Career Opportunities
• Pay Salary on time (EPF, Socso)
• Staff Purchase Discount
• Complimentary medical grade facial and laser
• Staff Incentive and Awards
• Annual Leave. Medical Leave, Childcare Leave and etc
• And more benefits

MY CLINIC
Shah Alam | Uptown | Putrajaya

My Clinic,Beauty & Medispa is a registered aesthetic clinic located at damansara utama/uptown. We are dealing with large range of medical aesthetic machines, professional skincare products, facial and spa for ladies. We are newly opened and there is a huge potential and steep growth in success at our company. With business expansion plan, we are seeking creative, ambitious and energatic individuals to join our team.

My Clinic,Beauty & Medispa is a registered aesthetic clinic located at damansara utama/uptown. We are dealing with large range of medical aesthetic machines, professional skincare products, facial and spa for ladies. We are newly opened and there is a huge potential and steep growth in success at our company. With business expansion plan, we are seeking creative, ambitious and energatic individuals to join our team.