RECEPTIONIST

MEDIWIRA GROUP HOLDINGS SDN.BHD.; Selangor; On-site; MYR 20,000 - 31,000; Full time

Benefits offered by this job

Training Provided

Friendly Environment

Promotion Opportunities

EPF/SOCSO & EIS

Job summary

MEDIWIRA GROUP HOLDINGS SDN.BHD. is seeking a friendly clinic receptionist to manage patient flow, appointments, and registrations. You will handle inquiries via phone and WhatsApp, maintain accurate patient records, and process payments in a fast-paced dental/clinic setting.

Fresh graduates are welcome. The role requires good communication, basic computer skills, and the ability to multitask in a welcoming team environment with training provided.

Qualifications

• Fresh graduates are encouraged to apply.
• Experience in customer service, reception, or healthcare settings is an advantage.
• Good communication and interpersonal skills.
• Basic computer knowledge and proficiency in Microsoft Office.
• Responsible, organized, and able to multitask.
• Positive attitude and willingness to learn as part of a team.

Responsibilities

• Welcome and assist patients in a friendly and professional manner.
• Manage patient appointments, registrations, and follow-ups.
• Answer incoming phone calls and respond to WhatsApp inquiries.
• Handle patient records and ensure information is updated accurately.
• Process payments and issue receipts.
• Coordinate with dentists and clinic staff to ensure smooth daily operations.
• Assist with administrative and operational tasks as assigned by management.
• Maintain a clean, organized, and welcoming reception area.

Skills

Customer service

Communication

Multitasking

Teamwork

Tools

MS Office

Job description

Welcome and assist patients in a friendly and professional manner.

Manage patient appointments, registrations, and follow-ups.

Answer incoming phone calls and respond to WhatsApp inquiries.

Handle patient records and ensure information is updated accurately.

Process payments and issue receipts.

Coordinate with dentists and clinic staff to ensure smooth daily operations.

Assist with administrative and operational tasks as assigned by management.

Maintain a clean, organized, and welcoming reception area.

Requirements

Fresh graduates and candidates with no experience are encouraged to apply.

Experience in customer service, reception, or healthcare settings is an advantage.

Good communication and interpersonal skills.

Basic computer knowledge and proficiency in Microsoft Office.

Responsible, organized, and able to multitask.

Positive attitude, willing to learn, and able to work as part of a team.

Working Hours

Clinic Operating Hours: 9:00 AM – 8:00 PM

Work on a shift basis

Open Monday to Sunday

Routine Rest Day provided

EPF, SOCSO & EIS provided

Training Provided

Friendly Working Environment

Opportunities for promotion