RECEPTIONIST

MEDIWIRA GROUP HOLDINGS SDN.BHD.; Kuala Lumpur; On-site; MYR 28,000 - 39,000; Full time

Benefits offered by this job

Training Provided

Friendly Working Environment

Opportunities for promotion

EPF, SOCSO & EIS provided

Job summary

MEDIWIRA GROUP HOLDINGS SDN.BHD. is seeking a friendly receptionist/administrative assistant to welcome patients and support daily clinic operations with a warm, professional manner.

You will manage appointments, registrations, follow-ups, handle calls and messages, maintain accurate patient records, process payments, and coordinate with dentists and staff to ensure smooth service. Fresh graduates are encouraged to apply and training is provided.

Qualifications

• Fresh graduates are encouraged to apply.
• Experience in customer service, reception or healthcare settings is an advantage.
• Good communication and interpersonal skills.
• Basic computer knowledge and proficiency in Microsoft Office.
• Responsible, organized and able to multitask.
• Positive attitude, willing to learn and able to work as part of a team.

Responsibilities

• Welcome and assist patients in a friendly and professional manner.
• Manage patient appointments, registrations and follow-ups.
• Answer incoming phone calls and respond to WhatsApp inquiries.
• Handle patient records and ensure information is updated accurately.
• Process payments and issue receipts.
• Coordinate with dentists and clinic staff to ensure smooth daily operations.
• Assist with administrative and operational tasks as assigned by management.
• Maintain a clean, organized and welcoming reception area.

Skills

Customer service

Reception

Communication

Teamwork

Multitasking

Willing to learn

Tools

Microsoft Office

Job description

Welcome and assist patients in a friendly and professional manner.

Manage patient appointments, registrations, and follow-ups.

Answer incoming phone calls and respond to WhatsApp inquiries.

Handle patient records and ensure information is updated accurately.

Process payments and issue receipts.

Coordinate with dentists and clinic staff to ensure smooth daily operations.

Assist with administrative and operational tasks as assigned by management.

Maintain a clean, organized, and welcoming reception area.

Requirements

Fresh graduates and candidates with no experience are encouraged to apply.

Experience in customer service, reception, or healthcare settings is an advantage.

Good communication and interpersonal skills.

Basic computer knowledge and proficiency in Microsoft Office.

Responsible, organized, and able to multitask.

Positive attitude, willing to learn, and able to work as part of a team.

Working Hours

Clinic Operating Hours: 9:00 AM – 8:00 PM

Work on a shift basis

Open Monday to Sunday

Routine Rest Day provided

EPF, SOCSO & EIS provided

Training Provided

Friendly Working Environment

Opportunities for promotion