Reception Admin

Morry Labs Sdn Bhd; Puchong; Presencial; MYR 28.000 - 39.000; Jornada completa

Descripción de la vacante

Morry Labs Sdn Bhd in Puchong, Malaysia seeks a cheerful receptionist/administrative assistant to greet customers and handle day-to-day inquiries. You will manage walk-in visits, phone and social media inquiries, and coordinate appointments while ensuring accurate records and smooth service progress.

You will also process quotations, invoices, and payments, maintain inventory documentation, and liaise with technicians, suppliers, and customers to support daily operations.

Formación

• Experience in customer service preferred.
• Strong communication and interpersonal skills.
• Familiarity with invoicing and payments helpful.

Responsabilidades

• Greet and attend to walk-in customers in a professional and friendly manner.
• Handle incoming calls, WhatsApp messages, and social media enquiries (Facebook, Instagram, etc.).
• Schedule appointments and update customers on service progress.
• Follow up with customers regarding quotations, service status, and after-sales matters.
• Receive goods and verify stock against delivery orders.
• Record and manage inventory documentation accurately.
• Coordinate effectively between technicians, suppliers, and customers.
• Prepare invoices, process payments, and maintain accurate payment records.
• Perform filing, documentation, and data entry.
• Maintain cleanliness and organization of the reception area.
• Support daily outlet operations and perform other administrative duties as assigned.

Conocimientos

Customer service

Communication

Administrative support

Data entry

Descripción del empleo

Greet and attend to walk-in customers in a professional and friendly manner

Handle incoming calls, WhatsApp messages, and social media enquiries (Facebook, Instagram, etc.)

Schedule appointments and update customers on service progress

Follow up with customers regarding quotations, service status, and after-sales matters

Receive goods and verify stock against delivery orders

Record and manage inventory documentation accurately

Coordinate effectively between technicians, suppliers, and customers

Prepare invoices, process payments, and maintain accurate payment records

Perform filing, documentation, and data entry

Maintain cleanliness and organization of the reception area

Support daily outlet operations and perform other administrative duties as assigned